This place was so good I contemplated selling my house and moving here instead. Unfortunately (fortunately?) I expect I have more than a month left to live, so it probably wouldn't be the wisest move in the long term.
Service from every single member of staff I dealt with was near damn flawless and best I can recall in any hotel anywhere around the globe.
Attention to detail in the rooms was superb - bins for recycling as well as regular rubbish (I recycle at home so why would I not want to do so when I'm away?); antibacterial phone handsets; separate cosmetics / medicine shelf above the sink, bath salts for the bath; actually well chosen and interesting art on the walls.
The niggles were minor - would have liked hot chocolate in the room (only coffee and teas supplied); some of the light switches weren't quite optimally located; there were no sanitary bags in the bathroom; and a tendency to rely on single use plastic packaging still - I'm not a fan of coffee pod machines for the waste they produce.
Normally I would grumble about a 'tray charge' for room service, especially when a 12.5% service charge has also been applied. But in this case it arrived with a full table with all the linen and my own waiter...so I'll let them off this time. The food was exceptional and not overpriced - the exception was the breakfast which at £29...well, let's just say that can buy you a lot of porridge, even in London.
Room 601 is the last room at the end of the corridor, miles away from the lifts and possibly the quietest bit of real estate in all of zone 1. If you want a good night's sleep and space to clear your head, I don't think you could do much better.
