Cleaning

Honest, reputable and professional

Very efficient, job well done... friendly staff also.

Be careful of pricing schemes. I called ahead for pricing information today to and directly asked how much it would be. After checking twice about the price, i get there and he says he "forgot to mention that you have to bring another shirt for that price". Utter deception to get people in the door - be careful.

I've had monthly cleaning service with 'The Maids' for over a year. The first 6 months were ok and met our needs, but the last half year has been very disappointing. I had to make monthly calls regarding several things missed with cleanings such as garbage liners not being replaced in all garbage cans; some garbage cans emptied and others not- or the garbage cans not being emptied all together; bedrooms with closed doors not being serviced at all, cobweb on the front window with a fly in it but not wiped off, etc. Each time I've called, the person answering the phone was in Oregon and apologized, informing me that all of my concerns were noted on my account for the next clean. They also assured me that they will speak to the cleaning crew for re-education needs as well as offered to come back to address the missed areas OR give me a small credit on the cleaning. I was given the excuse of them having a lot of turn-over and new employees. I shrugged it off thinking things would change after the first 3-4 months in a row of missing areas from the services and this went on over and over again for over 6 months of me having to call the office regarding REPEATED things that were not getting done because the cleaning crew were not reading the notes of my concerns to the office from the previous months. Nothing was being done about it, and it didn't make sense that NONE of the notes were being read by the cleaning crew and for me to have to call the office about it over and over again regarding the same issues. The last straw to discontinue service with them was due to what happened during the cleaning yesterday. When I got home from work after their cleaning, I saw that the glass shower door in the master bathroom had been dislodged and was no longer sliding back and forth- it was left this way with no notice to me, nor did anyone call the manager for repair or other intervention. I spent 20 minutes last night trying to reconnect the shower door and couldn't get it fixed. The next morning I spent another 10 minutes trying to re-connect it and finally got it back together. Also, some garbage liners were also not replaced in the garbage cans which was something I've had to call about consistently every month for the last half year. Overall, I do not recommend this company, and while they have polite staff working there, it just isn't worth continuing services with them if they cannot perform the basic functions of the job and do not read the repeated notes of items to focus on that have been written over and over again every month for half of a year! This is just unacceptable and if things haven't changed in 6 months, they probably never will with this company.

Always prompt or let us know if there is a time conflict. Have also been flexible when we needed to change days. Efficient and thorough and work around our dog if she has to be home.

They sent Cornelius out to clean my carpets and he did a fantastic job, was very professional and courteous, and worked at a great pace while ensuring he got the job done right. This was in Coon Rapids, MN.

This dry cleaner does a GREAT job. Check the dates on the bad reviews; they're from like 5 and 7 years ago . . . . WAY before this owner took over. The new owner just did an amazing job for me on a treasured bed spread that another dry cleaner did a bad job on and told me that it couldn't really get any cleaner. They've also cleaned clothing items for me. They're really good and really nice, so please ignore all those old reviews (I wish there was a way the new owner could remove them) and give this business a try. You won't be disappointed.

Quality cleaning services and friendly staff.

Bad bad bad experience. WILL NOT BE BACK. I brought in a Lana wool hat to be cleaned. The purpose of this was so it didnt shrink being it was wool. I would have cleaned it myself if it weren't for that fact. Brought it in on a Tuesday and was told I could pick it up Friday. I didnt receive it until the following Tuesday. Kept getting the excuse, "it must have missed the truck". Then I get it back. Theyve bent the hell out of the brim, they damaged the symbol on the hat, and shrunk the hat. It doesnt fit now and if I try bend the brim back to the way it was the fabric gets loose and sloppy looking. $50 hat ruined. Very upset. This is not okay.