Cleaning

Love this place, she accommodated a quick clean for me and always does such a great hard. You can tell the owner is an incredibly hard worker.

Quick, thorough, and professional service. Truly the best in Vernon.

Quoted one price per square foot, then they tried to charge more. They overbooked and missed our appointment then were blatantly rude about it all. Absolutely terrible customer service and overpriced.

I have been using cleaning services for over 30 years and Gem Cleaning is the best service I have ever had.

We took our feather duvet which was one month old into the cleaners because the cat had been sick on it. When I picked it and got it home the stain was still there and I realize that not all stains can be removed. But the duvet was nothing but lumps - all of the individual segments on the duvet were all lumped together. We phoned the cleaners and Jim the owner gave us some song and dance about this was caused by feather mites clumping together to get away from the heat process. He must think we are idiots. Then he said if we shook it a few times it would straighten itself out - we already had and nothing had changed. He did offer to do it again but it was already ruined so there was little to be gained by doing the same thing again. I went into the cleaners to talk to Jim in light of the fact that I had paid $34.60 for my duvet to be ruined however he wasn't there so I talked to the customer service person at the desk - her response to the problem - Oh Well. I said - Sure it's Oh Well when it is someone else's money. Don't expect to get a professional job from these people nor any kind of customer service.