Counselling

Manon helped our family tremendously as we dealt with the grief of losing my dad. Both my mother and I appreciated Manon's warmth, support and encouragement during a most difficult time.

I've made an appointment [1st one] for my 16 yr. old daughter to see Dr. Sherry Van Blyderveen. Received reminder call a day prior & confirmed my daughter's presence. Showed up on time with my daughter. Heard voices from one of the rooms. After 15 min waiting a woman picked into the waiting room and quickly retreated to her room. Literally no word, no eye contact, nothing. All other rooms were locked and there was no secretary present. That's it. Super unprofessional for not calling us to cancel/postpone the appointment due to whatever might have happened. No call back after either. Absolutely unacceptable [non]service. Dr. Sherry Van Blyderveen if you ever read this: shame on you. If I could give you no stars - as in zero - I would. 01May 2018 UPDATE: last week we have received "Balance owing" letter from New Leaf. It left us speechless. For a December 2016 appointment that Van Blyderveen did not show up for!? Think about it for a moment..... This is wrong on so many levels. Letter outlines payment options and threatens with collection if account is not settled. Also, yesterday we have received a phone call from front desk assistant. Yep; telling us about the past due payment. She was courteous and very polite and after explaining that Van Blyderveen did not show up for the appointment she apologized and promised to take care of the issue. Thank you. Still - Unbelievable. Negative 5 stars.