Decks & Railing

I was in the Edmonton store June 2nd. I had been there a year ago to ask questions and was impressed, this time I was ready to purchase so I came in with a drawing and list of what I needed, and was set on pressure treated for many reasons. I was dealing with the sales manager and he tried to upsell me to composite decking, which alone would cost more than my entire project. He would not give up on that. He also tried to sell me a lot of products I don't need like screw piles, and was very condescending about the fact that I'm an engineer. He said I should expect a quote June 5th, and never have received one. The sales manager lost a sale and many referrals because he couldn't listen to what I wanted. I even had a rough cut list, so the quote was easy to do. I was dead set on buying from the deck store, but I will be purchasing from another store that has treated me like a human. Don't bother with The Deck Store. Believe the reviews.

Love seeing quality work and compassion in the industry.

I had a vinyl deck installed from SS Decking and they did an awesome job.I would certainly refer them to anyone who is looking for a vinyl deck!

I had a leak coming from the second floor into my kitchen from rain. I assumed I needed to replace the deck covering. Kamal came out and explained that it could be coming through the patio doors when there was driving rain. He explained the steps to take so I could determine the source myself, hence saving a lot of money. If it turns out to be the deck covering I will certainly call on them to do the work. I was so impressed with how knowledgable and helpful Kamal was. I highly recommend this company.

I had contacted them asking for a quote on a set of stairs from a balcony on the main floor of my home which is a walkout, down to my backyard. I was asked to come in for a meeting and was unable to so they told me if I sent in pictures and measurements it would not be a problem to get a rough idea of what it would cost and then we could set a meeting at that point. I followed up multiple times over the next month and had still received nothing from them, multiple times I was told "you will receive it tomorrow" or " you will have it by the end of the day" and still nothing. Then they ask me to book an appointment again after I complain about it taking so long, beyond frustrating. I understand that an appointment would need to be made for them to give me an exact number but if this was such an issue why not say that from the start? In the time I've wasted waiting for them I could have hired another contractor and maybe even had the project completed by now. The complete lack of respect for my time and the lack of communication was very disappointing and I will absolutely never recommend this company to anyone. I hope I was just the unlucky person who got this horrible customer service, they were polite on the phone and profession in emails as well but it was just a huge waste of time, I would say for all involved but they didn't do anything or spend any time trying to help me. I hope they can learn from this and realize they dropped the ball on this one big time. keep this in mind when dealing with them.

Pleasant staff on the phone! Excellent web presence with easy to navigate menu options. Clean and fresh looking building with a well maintained yard! Keep up the great work!

Great bunch of people there and super helpful to

Ive learnt it is essential to work with a contractor that knows what they are doing and cares about timelines and quality and has the resources to get the job done on time and on budget. Many will say they can do this but in reality they cant or dont. Athan Homes delivers.

This company is absolutely FANTASTIC! I can’t not say enough good things about Jesse and Dan! They came in to install beautiful vinyl laminate flooring for me in the whole house!!! They had it done for me in less than 2 days! Meticulously detailed in every cutout, just seamless!! I am getting them to do a railing on my deck for me as well. I’ll add pictures once complete. High quality craftsmen, superior attention to detail and pleasant to deal with! They went above and beyond for me and I could be more happy! All I have to say is WOW!!!

Could not be happier with the product and service. Our deck is the envy of the neighborhood. No maintenance ever! I recommend looking at total costs over the long run and am sure you will realize the value. Highly recommend dealing with Shelly. You will not be disappointed.

My deck is large, beautiful and changed the entire face of my house. It was built in a total of twenty four hours and I count be more happy it impressed with the speed, quality and professionalism of the contractor. It was like blink and it's done and better than you could have imagined. Building the dream is their slogan and they most definitely built mine.

Great quality deck and fence. They Designed my deck to really compliment my yard.

Used AVDR for a new home build. Great service, communication and finished product. Will use again.