Dentists

The office is kept clean and organized, the staff is very helpful, friendly and great with children. They are very understanding and help you to get the best possible experience you can have at a dentist appointment.

Dr. Losonci is truly a very caring and also professional dentist. He has a wonderful staff and everyone makes you welcome. Thank you!

To Jill Kippling. Are you sure you're writing about the right office? I am the office manager at Lily Dental and I know all of our patients by name and was unable to find you. I would however, like to clarify a couple things that concerned you. A 'simple teeth cleaning' as you said you requested is actually called 'periodontal scaling'. It is the same at every office in Ontario and we all use the same procedure codes so that would explain the term used on your statement. We do not have dental assistants perform scaling but I assure you, our hygienist is very gentle and experienced and has not received a complaint before. She is very conscious of patient comfort and would have offered you alternatives if she was made aware of your discomfort. Sometimes, if it has been 3 or 4 years since your last cleaning, there would be some sensitivity during or afterwards as your gums and teeth are not used to being cleaned. As far as creating a hole in the tooth as you described, I would suggest that is extremely unlikely as the hygienist uses only cleaning instruments. It is possible that you had a cavity which was underneath calculus and went unnoticed until the teeth were cleaned, but without seeing you it is hard to say. Our team works very hard to maintain our reputation for outstanding dental work and I am happy to address all of our clients concerns directly. We are here to keep our clients happy and smiling. Please call me if there is anything I can do for you.

They took my son in right before they closed for the day because he had a painful cavity that needed to be filled. They are always so good with my kids when they get their teeth cleaned and make them feel at ease. Thank you!

Lesley always does an *amazing* job on my teeth. She's so detail oriented and takes her time with the treatment. It's a really intimate, pleasant clinic. A colleague originally referred me and I've been coming once a year since. I pay out of pocket so I'm picky. I moved to the west coast last year and still have had trouble finding anyone half as thorough. I only discovered how good Lesley's pricing is now that I've been comparison shopping. She charged a third of that which most dental offices charge. I've decided to book an appointment for when I fly home to visit family (so I'll see you in the summer, Lesley!)

WE LOVE DUNDAS ORTHODONTICS because Dr. Fiore and his staff are so genuinely caring and thorough. Dr. Fiore was so patient and explained the products he had so carefully researched for my daughter because of her allergies. He also communicated with our family dentist to ensure he would fully understand our daughter's needs. Dr. Fiore had given us his honest opinion regarding the options for replacing our son's broken retainer. Our son is very pleased with his new Invisalign retainer! Thanks again, Dundas Orthodontics.

I am unsure what Jason is talking about. My experience with everyone at Waterdown Family Dentistry has been nothing short of pleasant, and eye opening. For years I was seeing the same dentist and always thought my oral health was great. There were no concerns, ever. When I moved to Waterdown, I sought out a new dentist, and was recommended by someone to see Dr. Kaye and Dr. Lee at Waterdown Family Dentistry. I went in for my first new patient appointment and asked to have a cleaning done the same day, as I was due. I was greeted by a very friendly receptionist in a very modern comfortable office. Didn't really feel like a dental office. Which is great considering I have a bit of a phobia about the dentist. The hygienist that I had was fabulous, very knowledgeable, personable and offered some great tips. She proceeded to tell me that I had signs of early onset gingivitis. Shocking to me, because I have never had anyone tell me this before. Hmmmmm? Anyway, the cleaning was probably one of the most thorough cleanings I've had. During this appointment I had xrays updated as well, and met with (I believe Dr. Kaye). I told him that I had some sensitivity on one of my teeth that my previous dentist always told me was nothing. He explained everything to me in detail. Said that I would probably need to have a Root Canal on one of my teeth, but was conservative in stating that we could try to repair the filling and see how that goes instead of just diving into a Root Canal. I had the filling done a week or two later and it has not bothered me since. He also told me that there were some superficial cavities that should be addressed as well. Again, how come there are cavities all of a sudden? I was shown pictures in detail and had my xrays explained to me, and to be honest from what was very obvious in my xray, I am surprised that my one tooth did not hurt. So, I'm happy for the explanation. Yes, my appointment was much longer than I had anticipated, but I am glad that he took the time (when I'm sure there are other patients). I am not hear to badmouth my previous dentist. But sometimes you need a pair of fresh eyes to get a second opinion. This office made me feel like I was part of the decision making process. I did not feel ripped off, taken advantage of, or pressured into doing anything, as Jason states in his review. I can understand Jason's skepticism from going to no treatment needed to all of a sudden there are a million things to do. But my opinion is that I would rather be safe than sorry. To anyone reading this, please do not let a single bad review stop you from going to this office. I cannot stand when people post "hate" reviews on businesses. Unless you have been injured, neglected, or treated in a manner that is a personal attack. These reviews can ruin a business. Your opinion on a business...is just that...your opinion. Maybe your experience wasn't what you expected. Or you are in denial of what is being explained to you. If you do not feel right about an office, why state; that even if the diagnosis is true, you will go back to your other dentist. You've just contradicted yourself for stating that this dentist was right but you're going back to your old dentist anyway. Just move on. I feel very at ease when I go for my dental appointments now.

Incredible Staff! Efficient, friendly, prompt, helpful and sincere. Great with kids. Love this Dental Office - been here for years and staying.

I needed new upper and lower retainers and decided to come here since it's close to where I live and was recommended by my hygienist. All staff extremely friendly and knowledgeable. Appointments ran exactly on time every time. I had a great experience, and they have very reasonable pricing. I would recommend to anyone!

My Dentist

The best.

Love the enthusiastic people Very courteous and always makes you giggle at every appt.