Dentists

The dental care is average, nothing particularly bad, but I have had better care and customer service at all of my previous providers. If not for his billing practice, I would give him an average rating. However, Dr. Li Biao has arguably discriminatory billing practices. Having aged out of my parents’ insurance, I enrolled in the Oregon Health Plan (OHP), and had to change dentists quickly, in order to deal with 2 cavities my former dentist had told me I had. Salem Heights Dental appeared accommodating, and I scheduled an appointment. During my appointment, I was informed I had 3 cavities. I wanted to fix the situation as soon as possible. Under OHP, the rules state that the plan will cover the amalgam (silver-colored) fillings in full, and covers composite (tooth colored) fillings at the amalgam rate. Dr. Li Biao refused to bill the insurer, and his office manager told me I would have to pay out of pocket the full price of the resin (over $700). He is taking advantage of people who do not have the funds for comprehensive dental insurance. If a medical provider receives federal funding (Medicaid money), they do not have the option to bill patients out-of-pocket for services covered under Medicaid. I certainly do not have the money to pay over $700. When I involved the insurance provider, his office dropped me from their care. While the amalgam fillings would medically take care of the cavity issue, I am studying for a profession where appearance matters, and a mouth full of metal could, sadly, negatively affect other people’s perceptions of me and, by extension, my clients. Dr. Biao would have been compensated for the fillings. I am left with the impression that he values his low-income patients less than his wealthier patients, even though he gets paid no matter the tax-bracket of his patient. For that, I would recommend a better and kinder dentist.

Never been to

My son gets the best care ever from everyone in this office. Thank you for your great service. God Bless

Trying to find a new dentist is so hard. Due to an insurance change, the dental provider list was very limited. I saw some reviews for Dr.Lunt and decided to give him a try. I am SO happy I found him! I was having problems with some teeth that needed attention and the staff got me in within 2 days of the initial call. Dr. Lunt is knowledgeable and explains all options to you to help you decide what is best for your situation. I had a very seemless and virtually painless procedure finished on the first visit and a follow up was scheduled to finish the other teeth needing attention. This guy is awesome. SO thankful for him!!

Dr Martin is the only Dentist my kids have seen. He has done terrific work with their teeth. My daughter begs me to take her to the dentist!

I have been bringing my family here for almost 2 years now and we are very happy with the service and attention we receive. The staff are always so friendly and they greet you with a smile the moment you walk in the door.

Very professional, great with even the youngest patients.

I love the kid centered feel. I can tell these folks really care about my children's dental and overall well being

Excellent!

Really like the professionalism displayed at this office, the people are really cheerful and the doctors extraordinary work really define their name. I highly recommend this dentist to anyone.