Flooring

The initial meeting was great, staff were friendly and helpful. I was dealing with the owner and I emailed him the quote we received from Home Depot so he would have an exact square footage and measurements. I picked out the product and was told I'd have a quote within a couple of days. This was Oct. 3, 2013. Heard nothing. Called a couple days later and owner said he was just finishing my quote. Heard nothing for a few more days. Emailed owner on Oct 9, 2013 and asked if quote was done, as we were going to make a decision by Friday. Again, completely ignored. Phoned Friday at 4:00 pm and was told owner was gone for the day already. Told person on the phone about our experience and to tell owner that we would be going elsewhere, and that I would be writing this review. We ended up going with Floors Now, also a local company. Sam had me a quote in half an hour and was $1100 less than Home Depot. Floors go in tomorrow and I couldn't be happier.

We had used Paradise Carpets eight years ago for some work in our house and recently contacted them to help out with a condo renovation. We were impressed before but they were even more outstanding this time. They were prompt to provide a competitive estimate, an installation schedule and ensure the right product was ordered and delivered. The most appreciated was their willingness to adjust the schedule when we had challenges with other trades delivering on time. Could not have been happier with everything they did to make our new space so beautiful!

Best part of living in a small town is it’s people and welcoming community , this store embodies both. I always enjoy going there. Lisa and her staff are always friendly and VERY helpful. The store even though it is not large usually has what I am looking for or can bring it in for you.

This place is always priced well. Even though there aren't alot of cashiers open the people are extremely helpful. I buy all my stuff from here.

Absolutely 10/10 service today. Showed me a YouTube video on making wood plugs, gave me all the tools I needed and set me up with the required wood.

The owner of this store was great! He went above and beyond to make sure I got the best product for my project. Highly recommend Benjamin Moore!

they are the best flat work company ever!

Osmo oil has been a huge game changer for my business! Quality service, quality product... I would confidently recommend this product to any diy’er, hobbyist, or professional. I’m always excited when I get to the stage in a project where I can use Osmo.

Very Nice people , excellent customer service

My wife and I stopped in on Saturday Dec 2nd at about 2pm. We walked around on our own for a bit and made a couple of tentative decisions for our bathroom reno project. Then Adam came up to us and asked if we had any questions — we did, and I'm very glad that he was willing to spend so much time with us. He basically saved our project from being a complete mess. He explained a lot about different tile types and we talked about choosing things that are a) easy AF to clean and b) work nicely together. It was a big shift in our project and we really appreciate his help!

Renovated my home and used Floors Now for all my flooring and tile needs! Knowledgeable staff and awesome service! With their wide variety of products I always found what I needed, I highly recommend them to anyone!

Called for a quote and they came out the same day! Very reasonable prices and super helpful!

Extremely helpful, friendly. They threw in extra underlay, carpet. They certainly aim to please their customers. Great prices! I would recommend them. Thanks End if the Roll.

For our company We will use this Rona as our very last resort I have made it company policy to limit our purchases here do to Numerous bad experiences with extremely rude and unprofessional staff and management Over the years (I hate putting everyone in the same category as there are also a couple of management/staff there that are top notch and not sure why they haven’t moved on to better things ) I have not voiced my opinion in a public form before today but once my staff told me what happened this morning I have realized something has to be said One of my staff members went to pick up a couple of items this morning as they open at 7 And apparently was there five minutes before the store opens he didn’t notice people we’re going in and out of the store doors so he proceeded inside to get items he was approached by very rude staff while in the store And very Rudely saying they weren’t open yet he apologized but yet he was approached again after this person went to a managerhe Proceeded to tell him that he would not be served at the counter until exactly 7 AM and how did he get In there He apologized and explained he didn’t realize it was still closed but it was one minute before they made him stand at the counter and refused to open the till until 7 hit I’m got a lot of staff Some of them are little gruff With the gentleman that was in there this morning is the nicest guy and never makes a big deal out of anything but he was mad by the time he left Absolutely uncalled for and ridiculous So disappointed I would’ve thought there would’ve been changes over the years

My experience with the Camrose store regarding ordering windows has not been pleasant. After recently requesting a quote for an order, I received no follow up. This has happened to me on several occasions now. Bad track record. I now take my business to a more professional company.

Had all of our windows replaced by a contractor working for Windsor Plywood in Camrose. As an incentive to replace all of our windows instead of just some, he offered to throw in a new front door. After installing the windows, we never heard from them again and he did not return our phone calls. A few years later we had a different company replace our siding,soffit,fascia and roof, and they reported that due to the windows being installed incorrectly, (the screws have been put in on an angle instead of straight) our windows are all bowed outwards. This made capping around the windows a nightmare. Needless to say we are not impressed.

Great service and went above and beyond just because they could.