Flooring

We got a quartz counter at a good price, installers did a great job, and Joe was very helpful and nice. We decided to order 1200+ sqrt of engineered floor and trim because of our first experience. JK's price on the flooring was hard to beat and we're very happy with what we ordered.

We are going through an extensive renovation. We searched everywhere for the perfect hardwood flooring for our new home, at the price we could afford. The folks at Fairmont were helpful and knowledgable. We got the engineered hardwood, and came back for marble and ceramic tile. We are thrilled with our purchases and grateful for the assistance. Thanks in particular to Sam, who happily refunded us for the waxed paper floor protector that did not get loaded onto our truck at the time of pick up. This is how to do business.

Prices are competitive and the quality is top notch. The contractor was excellent and timely and even dealt with a couple of "difficult" situations without hesitation.

Great prices and friendly service. Not much that they don't have for the professional or weekend flooring installer. Carpet trim binding, Mapei grout, wedge tile spacers and tools. Don't mess around with cheaper second-rate tile mortars and grout, instead come here. I highly recommend this place to other contractors. Note: this is the trade supply warehouse. Go to the showroom across the street for flooring and installation services.

Adam was very easy to work with. He did a great job on my floors and it was a pleasure working with him. If your out in Toronto, he is work the call.

I shopped around for hardwood flooring. I just walked into their shop and ask for a price for a Vintage solid-sawn flooring in hickory. Randy gave me a price that is even cheaper than another shop that I almost select to do the work. This store is big and decent. Lots of displays. But they don't have the color that I want. Randy just went to the warehouse and get their only piece and gave it to me for free. Not even asked me to bring it back. With the level of trust, I came back and asked him to give me the best price he can. I didn't go any where else to match the price. I kind of trust him and want to do business with him. He gave me another surprise with a bit better pricing. It was a quick and clean deal. Everything is up front. Restocking fee and so on. Then another surprise 3 days later. I suddenly remembered that I didn't double check the finish when I put the order. I remember I talked to him only when the first time I pick up the sample about a month ago. I was afraid of him forgetting it. They deal with many customers every day. I guessed he wont remember that since I want a low shine finish which is not the standard one. I called the store ASAP. A lady helped me to find my order and double check the finish. You know what, it is exactly the pearl finish that I want. What else can I say? A nice store. A group of nice people with good system support. Very professional. BTW, I am not hiring them to do the installation. It's a material purchase only.

Professional and very efficient service. Worked with us to help us make the best flooring decision for our space. Would recommend this company to all my family and friends.

Yes, absolute communication problem, No English at all. They did my laminate floor and hardwood stair. One step the cut short may be by mistake and they put small piece. Now my step is in two pieces. 4 pickets are just touching steps. Looks absurd. Still one picket is shaking and loose. Hand rail was not properly installed at first. They redo it after I drawn his attention. In laminate, where floor is slightly uneven, they didn't put extra rubber sheet even after my reminder when work was in progress. Leaving that part hollow under laminate floor. Workman chipped nosing at one spot due to bad drill. Otherwise overall experience and price is very good and customer service is good.

Bought over 1,500 square foot of Vintage handscrapped hardwood to match our existing ground floor from builder. We have called few hardwood flooring stores and Alan from Advance gave us the lowest price and a free delivery.

Terrible after-sales support. Arrogant sales staff, cynical management. They are more interested protecting their suppliers than their customers. Don't buy anything there.

I bought about 1100 sqft for my home Reno. I dealt with Jesse on the original transaction (for 900sqft). When I realized I missed a room I had to scramble while contractors were still on site. Jesse helped me again to get another 200sqft within an afternoon from the factory. Very happy with service and quality!