Flooring

My experience at Cole’s Santee showroom was wonderful. I was undecided about what kind of flooring I wanted. Taylor was amazing and explained my options, she had so much patience with me as I changed my mind many times. She communicated with me through the whole process, checking in to see how installation was going, and answered my many questions. The installation team was amazing as well, very respectful of my home and made me part of the decision process like how to lay the grain, how I wanted the baseboards and other edges to look, making suggestions when I was undecided. Overall such a great experience. I love my floors and would highly recommended to anyone thinking about new flooring to visit the Santee showroom and ask for Taylor.

Excellent service both at the store (Jaclyn) and by the team of installers (Mario, Julio). Very useful discussion at the store of the different options, pros and cons, and a lot of patience to go over the materials, colors, styles, etc. Everyone was friendly, knowledgeable and competent. It was a great experience,

Super helpful!

Very long walk to get here. Felt like I traveled 100 miles

Very helpful and friendly. Told me how I can fix my current door situation when they easily could have just sold me a new door. Very honest friendly people here. I highly recommend them and will certainly give them business in the future. Thank you!!

Remember when you walked into a store and all the Staff were super helpful and friendly. It was packed to the gills with all sorts of things you forgot you needed? Widgets, shoe polish, an impossible stain remover ,that actually worked? WE LOVE OUR HOME HARDWARE STORE at Brooks Landing. It is the best, old fashioned, good service store in Nanaimo...PERIOD! ABSOLUTELY FABULOUS

Excellent job! On time and very professional. Very hard to find this quality of work in this town.

Excellent service, massive selection of tiles. John is the owner and the master of project prices. Honest guy with honest accurate pricing. If you expect perfection but have a budget, go away. No one will give a discount on meticulous and intricate work. Especially when expecting perfection. You get what you pay for. Simple as that.

Dan did a great job at a fair price. The quality of the finish was first class. You can tell he really cares about his customers satisfaction. I would not hesitate to recommend him, very professional

I will

Best service and staff helped in finding perfect flooring and carpet.Pricing was EXCELLENT, Install was timely. Install crew was clean and professional and did a very nice job.