Flooring

I want in, was assisted. They came put the next day to measure. Carpet was installed 2 days later. Very professional & great service!

Very strange experience. The owner came to measure my floor for new carpet but she did not seem to be very interested in selling to us. Not very friendly and I hope I'm wrong, but I wonder if her "aloof" attitude had anything to do with the fact that I am Black. Perhaps she did not think I would have the funds to pay for her services....she was wrong! My husband even noticed that she was not very personable and we decided to spend our money elsewhere. Too bad, though

I visited the Home Place with my mother-in-law. We were helped promptly and they were very knowledgable. We had a great experience. I highly recommend them for all you home interior needs.

Always very helpful & knowledgeable

Pro desk is amazing. I always gets top notch service from Bonnie and Chelsea. If I have a issue I can count on it being resolved fast and efficiently

The staff was very friendly and helpful. Carl Fox was very helpful in meeting all of our needs. He showed a lot of patience when at the last minute we changed our minds. He allows you to go and pick out the flooring you may want and is available to you in an instant to answer any questions you may have. Yet at the same he does not hoover over you, makes you feel more about he their to help rather than sale. The installers did an excellent job, they did both removal and install. They where about 20 -30 minutes late, which was no problem, they called me a to let me know this. The job was schedule for 3 to 4 days, they stay over and finished in one day. All were very courteous and hard working and would stop to answer any questions you may have and give any advice you may seek. I would recommend the store the staff and installers to anyone who seeks recommendations.

Very helpful, friendly people

Great customer service knowledgeable sales crew

Just what I said very good!!

Quality product line. Great customer service. Very pleased with the installation. Wouldn't use anyone else.

I work for a construction company, building an apartment complex in Waco. I finish out the units and deal with quality control. I am a punch tech. I don't know if they would appreciate me listing their name so I won't. I have worked alongside these guys and they are top notch. Juan works in the warehouse and he is so great to deal with as well. Jennifer's guys are all professionals with a Great work ethic. I have never had one regrettable encounter with them in this project. When they tell me they will be here, they are here. They are all friendly as well. That's not a must but it sure made the time more pleasant. Almost a year has gone by and if I needed Jen's guys for any reason she would make sure I was taken care of. Kudos to them.

Lacie was very helpful and it was a comfortable "floor shopping" experience

Friendly customer service

Design Superstore recently completed the conversion of our tub/shower fiberglass insert in one bathroom and a shower insert in another to subway tile. We are very pleased with the finished product. It exceeded our expectations. Joe Woodward was very helpful during the whole process and even made an on-site quality control review after the installation to answer any questions. I recommend confirming the size of grout lines and the installers daily start and finish times prior to installation. I also recommend identifying and correcting any difference of wall thickness where the new backer board meets the existing sheetrock to ensure the wall tile will lay flat across the seam. We are also happy with the installation performed by Jonathon and Eric. Be prepared for a dusty and messy job, but the results were well worth it.