Flooring

Excellent work, extremely polite and professional, reasonable prices. They went over and beyond to fix and match 17 year old wood floors. I highly recommend them!

This location is top notch when it comes to the home and garden section. The worker's were very nice. I will only speak to the experience I had in the section I was in.

We love our new floors! Patrick was a wonderful help to us for picking what we needed and the install crew were fast and efficient. They were also very clean and paid extra care to details.

The staff is friendly and supportive. I think is the first Lowe's store where I can see some representatives walking around the store who the customers can ask for help to.

Ask for Joe he is an older man speaks Spanish very helpful and respectful. Knowledgeable

Never ever do business with these people. I waited for a week to get prices to install two doors. For a week they gave me the run around on giving me a price. When I finally got the price it turns out the installed price is over 130% of the cost of the doors. No major work needs to be done this is typical installation costs, caulking and trim. These people are frauds. I will not buy as much as a light bulb from them ever again. Oh and the sales guy in mill works and the manager Garrett are not helpful at all

My wife and I purchased a Whirlpool gas range/stove at Lowe’s, store #501, on Saturday 5/26/18. It was scheduled to be delivered on Monday 5/28 (Memorial Day). The appliance was delivered (an hour after the time window), but it was a defective one because it refused to work, no matter what the delivery guy did. So he told me to contact Lowe’s and have them do a swap, which we did immediately. When we went to Lowe’s store #501, they told me that the Whirlpool actually came out of the stock at the Copperfield Lowe’s (store #555, the one this review is on). This store is 30 minutes away, but we made the trip. After waiting for about 10 minutes to talk to someone in appliance, we were finally helped. The Lowe’s worker told me that a replacement would take another week to deliver. Since we have kids at home, we could not wait that long to cook for them (and for us!). We decided to purchase a comparable gas range/stove, a GE one, and the Lowe’s rep placed the order on the computer and we paid for it at the register, scheduled to be deliver on Tuesday 5/29 along with the pickup of the non-working Whirlpool range. The delivery and pickup on Tuesday was supposed to happen between 4:30-6:30pm. Lowe’s called me midday Tuesday and told me that the pickup was rescheduled to Wednesday 5/30, but the delivery of the GE was still happening. By 7pm, no one called us to confirm delivery. I called XPO (the delivery company that Lowe’s contract out), and they informed me that they rescheduled the delivery to Wednesday as well. Yet, no one called and confirmed this with me. On Wednesday, the delivery and pickup was supposed to happen between 5-7pm. Guess what? By 7pm, no phone call…nothing. I called XPO again, but was given an option for them to call me back. Then I called the Copperfield Lowe’s, delivery department. Someone picked up, but then hung up in my face. I called again, delivery department, and someone answered. I demanded a manager, and he identified himself as one. I explained the situation to him, but he didn’t seem very interested in helping me. I heard him calling XPO in the background but got put on hold, same as when I called XPO. Suddenly, the phone went silent and I thought we disconnected. But checking my phone, I noticed that the call was still connected, so I waited. 5 minutes later, he came back (no apology about abruptly putting me on hold without saying anything) and told me that he was able to talk to the driver directly, that he was late and would deliver my appliance by 8pm. I suspected that was a lie just to get me off his back. Thankfully, XPO did call me back. After pulling up my phone number, he told me he did not see ANY order placed for the GE unit (the replacement), and that he only saw the order for the pickup of the Whirlpool. He placed me on hold and was able to reach the driver. Apparently, the driver was NOT able to see the order for the pickup in his system at all! So he didn’t even know he was supposed to be picking up anything at my address. I was flabbergasted! So as of the time/date of this review, I still do not have a working range/stove in my kitchen. And the non-working one is still sitting there. I wasted 1.5 days of working waiting for these deliveries. And now I have to waste even MORE time dealing with an issue due to their incompetence, whether from Lowe’s or from XPO. Even worse, I was lied to by a manager at the Copperfield Lowe’s about my deliver, most likely because he thought I…a purchasing customer…was a nuisance with my issue…an issue that was THEIR fault. I will NEVER buy another appliance from Lowe’s again, and I will NOT recommend ANYONE…my family, my friends, and people reading this review…to buy from them, unless you want to go through the same headache if you run into an issue with your appliance. So far, they are a TERRIBLE company to deal with! Surey, I will make all of my future purchases at their competitors. Home Depot is usually next to Lowe’s wherever they open, so my future businesses will go to them for my future home improvement needs.

I like them better than Lowe's. Had too many problems with Lowe's. Also I like their new checkouts. Pretty cool.

Good customer service, always help around. An elderly man with glasses helped me out with a heavy tile saw with stand box. Also the cashier lady took the time to help me with my question. Very nice and helpful.

I'm at different home depot store's all over town. Most of them are set up pretty much to same but one thing is the same in every store. Every time you need help with something know body is anywhere to be found. Good thing I know more about the stores than most of the people that work there. But still a great place to get man stuff.

Best of the best. I highly recommend Fischer for any of your tile needs. Great customer service and high quality work.

Kenjura Tile is the best ever!

Great job Carey.

Excellent customer service and a huge amount of beautiful flooring to choose from.

I called twice today to inquire if they sold travertine tile. The first time the person simply hung up after I asked the question. The second time he waited long enough to say "no" - then hung up. This business DOES NOT DESERVE your business.