Flooring

Finding stuff at Home Depot isn't the problem. Trying to work with Customer Service is a nightmare-absinthe-fever dream. I purchased a cabinet, and had it delivered to my apartment. Upon opening, I noticed that it had a crack in the back. Annoying, but it happens. Then I tried to arrange a pickup and return... (All calls include hold times of 5-15min) Call 1: On hold for 10min, then the system hung up on me. Failure! Call 2: Spoke with an associate, who told me that she would have to speak to a supervisor and call me back. No call back. Failure! Call 3: Repeat of Call 2. Received call back later that day to arrange pickup of item. Success! Item was picked up.... But they didn't credit my account for the return. Failure! Back to the phone lines. Call 4: See Call 2, with a proposed call back in 15min. Failure! Call 5: Okay, this hold was 35min. I had stuff to do, and hung up. My fault for having valuable time. Stay tuned. My cretinous tale of woe has not yet ended! UPDATE: Call 6: Reached an associate, issue resolved, expect credit in 3-5 business days. Let's see what happens. ---Three days later, credit was received. Now if I could just be compensated for all my wasted time...

Great

It's the perfect location near my house and driving distance to Costco, Bed Bath, Staples, Sprouts, Chick File-A and more. I visit often for gardening supplies and will avoid coming during rush hours.

Easy to work with, on time and a great job on our hardwood floors