Flooring

Whoever said 5 stars isn't enough was SPOT ON. I couldn't say enough good things about David and his team. Don't waste your time calling anyone else because their prices are extremely reasonable too. I contacted David originally because I was looking for help repairing a different type of floor. He took the time to explain the different process/repair needs for different flooring and helped me understand what we were able to do with a house we just bought in pretty rough condition. I was SO excited when we realized the majority of the house was in fact hardwood and David would be able to help us. They did a phenomenal job refinishing our 60 year old hardwood floors that were severely stained and scratched by the previous owner's many pets. They even developed a stain color that matched the other flooring so there was great flow throughout the rooms of the house. I have no idea how they were able to make it so fresh looking while still maintaining the beauty of old floors. We went from a yellow pine with black stains to a rich dark brown with not a blemish in sight. You can still see all the detail of the wood even with the dark. We are forever believers in hardwood and would love to work with them again to have them installed in the rest of the house. THANK YOU GUYS!!

Is horrible service I left my machine for fix they told me 2 weeks, they took like 7 weeks. They even fix it i had to go another place really sucks team

They went above and beyond at all points of the project. These guys are definitely the A team when it comes to wood flooring.

This is my second time to use this company. Both times we have been pleased . Carpet in 3 bedrooms from Karastan. Hardwood from Peeks special buys in our Living room and dining room..

This is a huge place, it looks great and feels spacious. There were a few salesmen that roamed the floor and one asked if I needed help. He cracked a joke to make me feel at ease. I did compare to their more widely available competitors that are in our neighborhoods but I took some pics of prices that I want to compare. Since all they do is carpets, I'm hoping they have good prices and deals.

There are a few very helpful people surrounded by mostly unhelpful and even less knowledgeable clerks. I feel bad for the few employees that are actually trying in this place.

I have had a couple to go orders here and they were great. Saturday evening I took a friend and decided to dine in. The waiter was helpful and polite. The food was excellent. Thank you!

I've been a long-time customer of Waggoner Carpets. I've used them at two different homes on a number of different projects. They've always been great to work with! The flooring looks great. They always have finished the job in a timely fashion. Their prices are competitive. Plus, they're good people, too. Ray and his crew and the best around. I've referred friends and family to them and they've always spoken very highly of their experiences.

Called the service desk today and asked a simple question before I made a trip to the store. I asked if they carried and had in stock clear bubble wrap. The person at the service desk transferred me twice to that department and no one answered. She picked up for a third time and didn't have a clue when I asked again about the bubble wrap. Customer support is useless at the Carrollton Texas location. Their competitor Home Depot is very close by and provides better customer support.

Purchased a good quality carpet with a lifetime warranty which is what we we were told at the time of purchase. In one of the bedrooms the carpet has started to unravel. Called them up and sent the man pictures. His exact words oh that's not covered under warranty and we will charge you to fix it. Well of course. Paid the money, they came out and basically took glue to try and glue it down and together. Yes I did get my money back after raising my blood pressure. Now I have a room that is off the living room where I have to cover it with a piece of carpet mat because it looks awful and of course it's not Copeland's problem. Save yourself money, time, and aggravation. Go someone else because you can get this type of service anywhere!

Superior service and craftsmanship; that is what I received from Floor Coverings. Tearing up work was initiated with an extreme taping of plastic everywhere to ensure no dust into cabinets, stairwells, closets, and furniture. This showed true respect and care for the homeowner. The tile was then laid from the foyer through to the kitchen in a logical pattern and uniform consistency. Baseboard removal and resetting was done carefully and caulked beautifully. Then the wood floors were sanded with no damage to the retained baseboards. The stain and glaze work was evenly placed and expertly applied. There was minimal cleanup work left for the homeowner. The owner of the company, Jens was always available, very responsive, and satisfied all requests and covered all incidental additional work not anticipated. It was a pleasure working with the office coordinator as well. The companys crew were completely trust worthy and a pleasure to meet. In the end it is all about the quality of the work, and I am completely thrilled by the professional results. It looks beautiful.

Anibal and his crew were really great to work with. Reasonably priced, professional and customer service oriented. Would definitely recommend. Quality work!

Josh was great. Thanks for the great customer service.

We used Dallas Flooring Warehouse (also known as S&H Flooring) and were very satisfied. Their installers were polite, professional and efficient. They moved my furniture for no additional cost and did an excellent job laying down hardwood floor and an area rug on top. They put down carpet to protect my floor as they walked in and out and even cleaned up and vacuumed before they left. I'm a very picky person and was very satisfied with this experience. I highly recommend.

Chase is a great manager. I need to make some changes after the installation and Chase is very accommodating. Overall the quality is great and the cost is lower than many others. The quote is pretty straightforward and very forthcoming without any hidden fees. Highly recommended!

The owner Dennis was extremely professional and courteous, an all around great guy. He was fair in his price and his crew was efficient. They did a great job on our floors and I would recommend them to anyone.