Flooring

Install carpet came up after 1 year also the company will not give me my product guarantee. They had a problem with the Contractor Greenstone that fired them and know I can't get my carpet guarantee that is due to me. This is what the owner told me, so if you think the install is guaranteed for the life of your carpet or floor you may want to get it in a contract form: I spoke to Mr. ------ on April 29th, when he called and asked if we would help with an installation related issue on his carpet that we installed in December of 2012. I informed him that there was a one year warrantee on installation, and that we would be happy to look at his problem but there would be a charge for any work done. He declined and asked for the warrantee information from the factory. I did tell him I would put that in the mail, and frankly I did not get to it. So I do apologize for that. Mr. ----- came into the store on Monday May 11th, and asked for the information. According to Wayne and the other salespeople that were here, Mr. ------ was told that it might take a little while to get because at least one of the products was discontinued and would take a couple of phone calls to get the information. Wayne told him that he would get it mailed to him the next day. Mr. ----- was quite upset and while he was using some very colorful language he was asked to leave. I have put together his information this morning and am taking it to the post office today. Regards, Tim Hepper

That was the first time I've been to Windsor Plywood And I will always come back now Riley did an incredible job very conscientious Pleasant very accommodating I really appreciated his service and I have called the corporate office and told them that I really liked Riley he did a great job

Cascade Flooring America far, far exceeded our highest expectations! Met with Paul Edwards to discuss floor coverings and tile work. With Paul's passion and excellence in the art of enhancing your home, we were educated; far more in the process than we were expecting and our knowledge gained with the time spent with Paul was well worth the drive down. He knows his stuff!! So, if you're wondering where to go for one-stop-shop, for all things flooring and tile work, make an appointment with Paul! Cascade Flooring has easy access to I5, convenient parking and Cascade is a real "family feel" business, including their 3 mascot pups greeting you as you browse and are going through your decision making.

Service is always good at Home Depot. A great selection, good prices, easy check out.

Large selection, staff who know their stuff (the young woman in plumbing is amazing). Prices compare, some great deals and a nice place to shop.

We have been working on a basement remodel and have visited several different flooring and tile stores. When we went into Carpet One, we found the store to have a large variety of options. The staff has been extremely helpful and we found working with Cel to be very beneficial. She gave us her undivided attention and helped with design choices. She also helped us to come up with ways to solve some of our design dilemmas. The installation staff was reliable and did a good job installing our custom counter tops. We will definitely use this store for any future remodels.

Erin was so helpful and easy to work with.

Had to make a quick stop for lint rollers, they weren't where I thought they would be. In the end it took three people to help find them, but every single one of those employees were friendly, incredibly helpful, and all around just very nice people to have help me.

We very much appreciate all of the great service and help over the years with this company! They invest in all of their clients! Thanks so Much!

Horrible customer service. Salespeople will tell you anything to get the sale. Guaranteed us a quick install date when we were in a pinch, then cancelled on us the day of the appointment, then was incredibly rude to my wife when we cancelled our order. Should've stayed local from the beginning. Avoid big chain stores like these.

Eva is a huge help in picking and finding just the right thing and in budget! Thanks!!

Muy amables y muy buen trabajo ""

Found what we needed. But the customer service was terrible! We couldn’t get anyone’s attention to heck out so my husband finally interrupted someone at the desk. Sorry other customers. We were finally able to make our purchase but then had to wait for the fork lift opporater to move a munch of crap that easily could have waited until we were gone. Then one of the back room guys watched my dad moving the stuff rather than help.

Always helpful employees, good selection and fair prices.

First of all, I flip houses for a living and this was by far the worst service I have experienced with an install. I had them do the job for me in May. It took them time just getting around to do the job. Once they did get around to the job, they left a mess after laying the carpet. They took the toilet off and left it in the bath tub and dismantled the base board heating and didn't bother putting it back on. I had the house listed at the end of May and had bad reviews due to their negligence and was surprised when the realtor asked me when the job would be finished. I called and emailed Dan Killian, the owner/President, and he said they will put the base board heater back on the wall but he wouldn't put the toilet back on since he isn't a plumber. it has been 10 days since I last emailed him and the work still isn't done. I live 7 hours away and am now paying someone else to do his shortcomings. I would recommend taking your business elsewhere. Even guys on Craigslist provide better service than this company.

Steve and his guys, are friendly, more reasonably priced, and do excellent work. I've used Aiken's Floor covering on 2 different home projects now. one home flooded, and his crew was there within 48 hrs, in between jobs, to help us get back into our home, and told us exactly what needed to be done to prevent further damge. They are fast, and deliver high qaulity work in a short amount of time. Thank you Aiken's Floor Covering for all your Help