Flooring

Their staff went above and beyond what I could ask for. We had an issue with a 3rd party and M&M were very thorough and helpful throughout!

I'm writing this review for my mother who loved the service and professionalism.

The Fireplace Pros troubleshooted (trouble shot?) my two gas fireplaces in Cottage Grove. They repaired both in one visit, with no need for follow up.

I've used CTW for multiple projects and have always been pleased with the results. Great installers, efficient turnaround from quote to completion. I work in the trades and value them highly as a partner.

Horrible, do not go here!!

We were in a time crunch to get several things done at our house before we had to put it on the market and move into our new home. Bisbee's made the process incredibly easily and took away so much stress we would have otherwise had!!

Awesome people!!

Great service in store and our carpet looks great. We got wool at an amazing price (less than synthetic) so we should be set for life.

Jeff Howery is very knowledgeable and provides excellent customer service. We only go to Carpets Plus for our flooring needs!

Not at all pleased with the workmanship on my kitchen floor from Bates. I purchased a new vinyl floor by Shaw flooring for my kitchen remodel from Bates. I found out after the fact that installing the baseboard around the new floor isn't included. No trim work around cabinets or doors included. Closet door did not swing freely over the new floor, no adjustment made for this. Job poorly done, left to someone else to finish the detail. Bates sells a good product they just don't seem to have much pride in their workmanship.

I hired Josh and his contractors to install hardwood flooring and LVT(luxury vinyl tile) for a client of mine. When I interviewed Josh for the job, he was meticulously dressed, very personable and professional. The information I gathered from Josh made me confident he would supply my client the experienced and excellent customer service I expected. He did anything but! If I could rate this company a ZERO, I Would! His contractors never showed up on time and regularly made excuses to leave the job site early. In fact, in took six weeks to complete the work specified. When I called regarding concerns we had on the installation, he never returned my phone call. Josh is untrustworthy and only out to make a quick buck. DO NOT HIRE!!

Dropped in to buy some mortar. Had what I needed and great service

Eric is the best. Great to work with!!!