Flooring

Friendly service! Well stocked.

Nice old school feel but may be a bit too old school. It took 10 minutes to check out because they were doing end of day procedures before they closed instead of afterwards.

Great service, friendly and helpful salesman and instillation. Fast quality work! Highly recommend this company.

I would like to recognize Bill Nelson, customer service manager at the store located 1570 N Bridge st Chillicothe Ohio. I purchased a set of lawnmower blades at the end of march, apparently craftsman has the wrong label on my mower and has the number for a set of 42 in blades not the 46 that it is, I mowed the first time and it was leaving a strip down the lawn, I mow about 3 to 4 acres and some of it is pretty rough, I mowed three times with the blades before i had the time to return them. I am a store manager myself with a large pharmacy corporation ,and have seen my share of fraudulent refunds, but also realize that the few bad customers is a drop in the bucket of actually taking care of the good ones. I have bought all the materials for my pole barn garage about 4 thousand dollars at menards, in the near future I will be replacing my roof for about 3 thousand. not to mention my front deck that I will be replacing soon and building a walk-in shower in my master bath soon. that is a whole lot of busines to lose over a 40 dollar exchange. Bill Nelson made the right call and I sincerely hope your management staff can learn from this simple example.good customer service can go a long ways.

We had a wonderful young man help us to decide what we needed and we bought it . they will always have our business as long as they keep hiring these wonderful employees who do about any thing they can so you get. And buy what you came for...5 stars

I won't go anywhere else for my flooring needs

I always go there. Their always friendly. And helpful.

Love when they have their 11% Rebate running....ALWAYS try to review our needs and buy during that time....customer friendly staff....always will to take you right to what you are looking for...

Always enjoy going to Lowe's! Quality merchandise and friendly service!