Flooring

When we moved to a new house with mismatched floors, we looked around for contractors who could do the job quickly and efficiently. We were somehow referred to Top Knot and hired Mike and his guys to fix our floors. They were easy to work with, worked quickly, and worked clean. After the floors were installed, when we had a few questions about maintenance, Mike came over and walked us through it all. Do yourself a favor and call top Knot Flooring.

Would NOT recommend! We had a whole house replaced with hardwood flooring... decent job, a bit pricey. During the work I had to point out lots of errors.. protruding nail heads, scratches...now a year later I have a loose board... Does not return my phone calls...Hey Freddie, servicing your customers is how you get referrals.....!

Affordable flooring company with awesome wood flooring service. Thank you.

Friendly, helpful staff, community minded

The only reason I give this store one star is because of the poor level of customer service I consistently receive. The latest is from an employee with green highlights in her hair (as of 4\27\18). She stands about 5'2" and is hispanic looking. She fails to use common pleasantries like: thank you or your welcome and acts annoyed when asked a question. On 4\27\18 at approximately 930am I asked her where the Rapid set stucco was. I was uncertain if she was going to help me as she didnt acknowledge me and began using her phone. She then yelled at another employee to "answer his phone!". Super unprofessional. After she was done yelling she instructed me, very abruptly, the stucco was on the drywall aisle. I said "thank you" twice. She couldnt even look in my direction or say you're welcome. This is unacceptable. There is a customer service process however she has mo clue as to what it is. I plan on calling Home Depot's corporate office Monday as this is the second time this employee has been rude to me.

Got wonderful home foliage. It's spring

Excellent Service. The people of this company Fine Floorz Walnut Creek are very helpful and classy. Bringing you luxurious high end flooring for a reasonable price. Highly Recommend going with this company to get the job done!

This company was a subcontractor for Lowe's to install new carpet. A employee stole a cell phone and some money. When we brought this to the company attention the owner sent a generic text and didn't bother to even call to learn more about what happened. We had to file a police report and have reported them to the State Licensing Board. DON'T USE THIS COMPANY if Lowe's sends them do not let them in your house and request a different installer.

Very helpful...have great products...and knowledge about their products!

Don't waste your money. The product was fine but when he was done the two rooms done were an inch lower that the hallway. His only response to the fact that they weren't level was, "I had no way of knowing." That was his job to check that out first! My floors look awful and I will have to have someone else lay more under-flooring with new floors. When I told him it was his job to know he just said I wasn't being fair to him. Good grief! Save yourself the aggravation and money this guy isn't a professional.