Flooring

I rented a commercial carpet cleaner from this company to clean a condo. Due to the machine being faulty I called their customer service and they suggested I return the machine to be looked at. I ended up having to rent another machine on short notice so that I could finish on time. I asked JV, the gentleman I rented the machine from, if he would give me a refund due to the fact that I could not use the machine for more than 15 minutes and I was forced to rent another machine on short notice. Even though I provided JV the receipt from the other carpet cleaner, he refused to give me a refund. Obviously I wouldn't spend the time and energy loading the large machine back on my truck and rent another machine if the machine was working correctly. I am a business owner myself and this is no way to treat customers.

Installed wood flooring. Great service, followup. Installation to perfection. Like a work of art on our floor.

It took four different representative to find something that I literally said "it's in your lock box". I was looking for the Wink Hub to make my home a smart home and those products are typically locked because of easy theft. Four different people who I shared the same thing when I walked in, to end exactly where I said. Basic product knowledge is critical but also some basic listening skills.

Boki and Pat were exceptionally helpful with figuring out how to extend a floor that had been put in years ago where the original manufacturer no longer made the same flooring. They got the selection right and the installation team did a stellar (and pretty quick!) job. Everything about them was honest and professional plus they were patient as heck while the other parts of our project caused literally months of delay to the flooring effort. I will definitely go to Quaglino's for future flooring needs!

From the moment Alex introduced himself it was apparent we were going to be able to gain pertinent information on any & all questions! We browsed leisurely throughout the store, Alex checking now & then to see if we needed any help. Our condo carpet was sooo bad & unclean able it had become embarrassing to have people stop by. Once I spotted the 100% wool carpets, I knew I'd found what was going into my home. I've had wool carpet in two other homes and there is no comparison to any other fiber!!! Alex assured us that they use only the best of the best installers for the wool carpet. I fell in love with a patterned carpet!!! Alex had the installer come to our home to measure. With the pattern carpet there is a "repeat" in the pattern and in order to match the pattern you REALLY NEED someone very good at installing it!!! We absolutely LOVE this 100% wool!! There are no "off gassing " with wool. Pertinent to me as I have daily migraine disease. Odors from man made carpets can really bother me for weeks. The carpet is in our downstairs living space, on the stairs & into the upstairs living room. The pattern matches all the way from living spaces to stairs. Ties our home together beautifully!! I found a carpet for our bedroom at a different store. Alex checked into the brand and we were able to order it from ProSource also, streamlining the whole process into one job. I had questions on recommended vacuum cleaners for the wool. Alex phoned the company and had an answer for me that day! In fact ANYTIME we called on Alex he got back to us so promptly. Customer service was just exceptional through the entire process. There were no delays, we were notified when carpets arrived. The installation went smoothly and they took their time to go the extra mile!!! The pattern is beautifully matched!!! We have a more modern decor downstairs and western upstairs. This particular pattern & variety of colors works beautifully in both areas!! OOOHHHH and the feeling of bare feet on 100% wool is so cozy! Must not forget the rubber pad!!! It makes a big difference on the wool, but also on the man made carpet in the bedroom! Soft & squishy!!! We would do business here again in a heartbeat!!! So very efficient! Not something you experience all of the time!! Cindy & Rich Tarver...SLO

Great selection, lots of choices for all your interior needs. Newly expanded showroom.

Friendly staff Great selection From tile to carpet to hardwoods can't go wrong

We Have used Liberty Floor Covering 2 times so far . Once for our house in San Lorenzo & once for our home in Tracy. We did our home work both times and found Liberty Floor covering to have the best floors at the lowest prices. We would recommend this company without any reservation. They are honest people who do Great work.

Purchased my laminate wood flooring three years ago. Now need a few minor repairs and Dan Kitchen is making sure its taken care of!! Gotta love the great customer service at Carpet One Valley Flooring.

I yes love this store , for many reasons

I've been using Murison's Flooring for about a decade now in Commercial/Residential buildings and cannot say enough good things about them. Excellent customer service, fair pricing and they can seemingly get their hands on any type of flooring, even things that are very "out of the ordinary". As long as I continue to manage buildings in the Bay Area, I will continue to be a Murison's customer!