Hearing Aid

It is hard to tell if these hearing aid offices are out of business. The web site states that an office is open five days a week, the office messages system says they are open Mon, Wed, and Fri but in three weeks they have not returned 5 voice mails and 3 messages. I contacted the Worthington office checking on information about the viability of their business and was asked, “Do you mean the West Chester office”, which was the one I was concerned about and was told that they are only open on Tuesdays. Does anyone care about servicing their customers? My wife has invested close to $10,000 with that office in just over three years, seems like nice people which probably means poor management. Her latest pair of hearing aids have been replaced twice as defective and again are experiencing software issues. Need help.

After getting many unnecessary mailings, I was able to get ahold of the company and get my name blocked from their list. They were very nice about it and quickly saw I wasn't even in their target demographic anyways!

Great service, great product, awesome staff

One of the most experienced and friendly providers in the area, just good people.

Great experience! Very helpful and friendly staff. Would recommend to anyone.

I found Dr. Kimberly Combs and her staff to be informative, accommodating, and friendly. I would recommend Sound Hearing Care without reservation, Kimberly explained what to expect, and how the process would unfold as we went along. No high pressure/sell up or sale pitch.

The knowledge and professionalism portrayed by Dr. Lara Harless and her staff at Connect Hearing in Middletown, OH is insurmountable! I have visited several hearing doctors in my adult life and can confidently say that you will never find the level of care that Dr. Harless provides! Thank you for all that you have done and will continue to do! I will never see another hearing doctor! A+++

Worst place I have ever took my mom to!! They have no clue what they are doing! Took the hearing aids in to be fixed and they handed them back and said they were fixed! Wrong!! They did not even fix them!! Don't go there!!! Waste of time and money!!!

I have been wearing aids in both ears for 6 years due to 20 years in the Air Force working aircraft engines. The VA was no help. They kept denying. Referred to an off base specialist. That individual was more interested in hospital work than individual service. Went to Miracle Ear in 2015 for new aids. Met Joel Gross there. I bought aids and their insurance plan (Ambassidore Club). I have had an appointment for check up every 4 months at no cost. The first set of aids from the first Audiologist I had to wait weeks to be seen. Joel Gross always takes me in for a correction, on the spot. This service is 2nd to none. They are the very best you could hope for.

Sarah was the best very customer oriented very informative, she went above and beyond in making sure I was happy and that she would be there to help me with any future needs. Thank you Sarah!!!

Terrible terrible terrible came in to Troy store got my hearing checked was told needed hearing aids OF COURSE went ahead bought them paid cash was told free checks and supplies for 3 years called to make an appointment in mid June was told not eligible until mid July I’d have to wait mid July showed up at Troy and there’s a note on the door they are closed. Great way to do business☹️ Called Sidney this morning was told I had to pick them up they won’t mail them. Wow that’s convient and Great Customer Service. NOT. So now I can pick them up on a Tue night before 7 When you call in they are not friendly or understanding at all and so much for getting your check up and having your hearing aids checked I wouldn’t recommend them to anyone very rude and unprofessional