Hearing Aid

I am a relatively successful musician who has battered his ears for nearly 40 years and now has to face the consequences. I ended up with surprisingly not that much hearing loss but the loss has been accompanied by a whole load of other tinnitus and possibly hyperacausia related problems . My first call was a company well-known amongst musicians. The first aids they programmed for me worked very well for my musical needs, but I had to pay nearly 5K upfront just to trial them. After I'd paid the money I noticed that my appointments became very rushed , though their expertise with music was unquestionable. I then discovered Audiological Science who were offering the same Oticon OPN-1's at nearly 2k less! At my first appointment there with Candice she programmed a pair of OPN-1's very differently and I found that the world started sounding very pleasant and speech was noticeably clearer, though music sounded very toppy. The other OPN-1's were great for music but brutal on the ears in everyday life. I asked at the first company if it was possible to combine the two and they told me at another rushed session that it was not. Candice on the other hand patiently worked out two very different programmes in conjunction with Oticon. I was about to give up on trialling both sets of aids due to a family tragedy but to my astonishment Candice-The Audio Angel- sorted it all out within a week and at nearly half the cost.I now have a programme for speech that takes into account my various conditions and a music programme which has been nothing short of revelatory. My advice to anyone going down this path is to research the technical structure of hearing aids (they're actually not that complicated on the programming front) and trial as many as you can bear from different companies with the aim to find the right settings for you. I'm pretty certain though your last port of call will be Audiological Science , I cannot recommend them highly enough.

A friend came here to buy some hearing aid accessories for her aunt who lives in another country. It seems to have the info or the right equipment and accessories for those with hearing difficulties and the customer advisor's info was informative and worth looking into. I've never looked at this place twice before and until the friend went there I didn't know what kind of a shop it was! The exterior of the building looks like an information/advice centre so when I went inside I was surprised to find it was a specialist shop selling hearing aids!! I remember it wasn't like a high street shop full of hearing accessories and products but it seems like it provides a good service for those with hearing difficulties. She also believes in value for money products so it's somewhere I'd go if I needed that kind of 'accessory'!!

Ok

Really quick and easy. Great Audiologist who made it very fun. Not many better ways to protect yours ears than this.

The nice people who look after ears

Excellent advice and superb service. I couldn’t be happier

I never had my hearing tested b4 I got to look into a machine, which looked inside my ear Wow. Glad to say my hearing is ok but they gave me some good advice on how to keep it TICKETY BOO😁😁I'm pleased I went..

I am hard of hearing, pardon! I have been to 3 other places to help in my impediment. And this exceeds by far. The audiologist is very thorough & knows just what to do. The receptionist is excellent & does her very best to help.

Really attentive staff and very thorough understanding and support

Knowledgeable, efficient customer friendly staff. A pleasure to do business with!

I went into boots to book a hearing test I am only 21 however I have noticed my hearing isn’t the best, the lady singled me out asking how old I am and that they don’t normally do hearing tests for my age and ‘ well is there a problem with your hearing?’ this was in front of everyone in the store and really embarrassed me everyone was listening as she raised her voice and the whole shop was quite, i left and didn’t book a appointment as I felt she was rude and unprofessional , I will not be going in there again .

I first got in touch with Regain Hearing at an event in a hotel in Deal. I have found there expert advice first class and was supplied with a make that would help me with my musical interests. I also needed ear wax removal which was done with great expertise and care. If you visit there Eltham premises you are made to feel very welcome with a cup of tea or coffee and all staff are very friendly and helpful. If you prefere they will come to you rather than you having to travel to Eltham. All in all an excellent friendly service with great after care. They have now opened a branch in Broadstairs, Kent.