Hearing Aid

I needed a dome for my hearing aid, they refused to supply with one because it was 'against the law .. as I did not by my hearing aid there'. Empty musty shop with nobody there.

Had to bring my immune compromised son in for a hearing test. Staff was extremely accommodating and understanding of our situation. Frances is amazing and great to work with

Excellent service. I had Sean doing my hearing test. He was professional and explained everything to me in an easy to understand way.

Two weeks ago, I took my 87 year old mom to get new hearing aids. Ben was easy to talk to, understood her needs and recommended aids within her budget without any pressure to buy something more expensive. She got the hearing aids this week and is adjusting to using it but Ben is able to see her again early next week to help her to be more comfortable learning how to insert it properly.

Worst place ever, Dr. Raymond Ng must be a part owner force to wear hearing aids and I have to purchase from his clinic I declined. He said I must buy the $7000 dollar one and nothing else.

Very pleasant staff, very understanding.

I was on hold on the phone for over 25 minutes. The recording did not tell me the store hours and that it was closed! Inexcusable!!!!!! A business which closes should have an after hours message. The message I heard said. "Please wait a representative will be with you shortly! " No excuse for non changing the answering system after hours. Mr. Binson', who found the stores 53 years ago, I memorized that from the recording, would be rolling in his grave if he knew how his potential clients, especially in this communication age are mislead!