Hearing Aid

Dr Edmond is by far the best doctor I have ever visited in all my years! I am so thankful that I happened to find him at the time that I did. I had been suffering from excruciating pain in my right ear from impacted wax and had been in and out of various other doctor's offices over the preceding week, which offered little to no help or assistance besides the 5 minutes that they could spare to tell me the same thing over and over again. The other doctors simply prescribed me some oil drops to put in my ear, and even after an entire week of drops and multiple visits back, all the other doctors would say is "well go put some more drops in and come back". Nobody quite took the time to look into the issue properly, diagnose the problem, and explain it to me in such detail as Dr Edmond had. Meanwhile, my pain was so bad that I could barely chew, I couldn't hear at all from my right ear, I couldn't sleep or get through most of my day without pain medication and I felt like the whole right side of my head was being ripped to shreds from the inside out. I can't begin to explain how bad it was. The shooting pains that came every 3 or 4 seconds would make me wince and flinch. When I first called the Hearing Aid Source Jodi picked up and had gotten me into an emergency appointment on the same day after hearing about my situation. An hour after my call I was squeezed in for the day and was being consulted by Dr Edmond. Dr Edmond spent the next 4 AND A HALF HOURS with me!! He didn't quite. In fact, he wouldn't quite. Working with various tools and medicine to slowly and steadily chip away at the (probably years and years of) wax buildup. As he stated himself, he wanted to make sure that I went home happy and pain free that day. Other doctors probably would have just given up or made you come back another day after putting in more drops, but not Dr Edmond! Although his offices closed at 5pm that day, Dr Edmond stayed behind after everyone else had left. He had taken it upon himself to call his wife and tell her that he would be coming home late that day - which just goes to show you how passionate he is, how much he cares about his patients, and how seriously he takes his job. Dr Edmond did literally everything in this power to make sure that his patients are completely satisfied. Throughout the whole process, Dr Edmond made sure that I understood everything that was happening, what tools he was using, how it would feel, why this happens, and how to avoid it in the future. Oh and let me not forget to mention his GREAT sense of humour! His positive attitude and jokes helped to lighten the situation and take my mind off of the pain. 4 and a half hours later and I got my hearing back and was pain free! My hearing had been gone for so long that I felt like I couldn't even recognize my own voice. I can't even begin to thank Dr Edmond enough after that whole ordeal. I must also give my praise to Jodi! Jodi was super nice, caring and would come to check in on me from time to time, asking if I needed anything or if they could do anything to make me feel more comfortable. Thank you again Dr Edmond and Jodi!

Great audiology department here

Very knowledgeable and helpful.

Bon service

Professionals staff, very knowledgeable, technician was very thorough and took her time and made sure that everything was intact with my hearing aid.

This lady is very knowledgeable and engaging! Her years of experience shined through for me!

Accueillant, respectueux et surtout professionnelle

This is my second set of hearing aids from this location. Barb, the audiologist, is professional, thorough, and a pleasure to deal with. I have 100% faith in her recommendations and suggestions. In fact, all of the staff here are the best. I would not go anywhere else for my hearing needs.

This location is brand new and in a beautiful location.

I was very impressed with how efficiently this clinic was run from the reception through to and especially including the audiologist who responded to all of my questions and concerns. I would highly recommend this clinic.

Fantastic service. My first time buying hearing aids and they were amazingly patient and helped me find the right hearing aids to fit my needs. Their after sales service was awesome and helped me navigate some warranty issues.

Knowledge and kind excellent service.