Hearing Aid

I have been going to Hearing Aid Express on Marsh Lane in Dallas for at least 25 years. I love the staff and especially Vicki Ford West. They are like and treat me like a family member. Vicki is very professional and educates me on the latest technology in the hearing aid world. This is very important to me since my career deals with the public on a daily basis. I have had to wear hearing aids since I was 30 years old. I am now approaching 70 years and have had the best years of my life hearing through Hearing Aid Express!!! Terry Neeley

LOVE THE STAFF THEIR ATTENTIVENESS TO MY MOTHER AND HOW THEY EXPLAIN EVERY PROCEDURE AND PROCESS AND EDUCATE AT THE SAME TIME! THEY DO AN OUTSTANDING JOB AND THEY HAVE A PHYSICIAN WHO IS BILINGUAL! 💓

Love the doctor! He is delightful to talk to. Took very good care of my grandmother. Even tho she only spoke Spanish he was very patient

Great service and hearing pros to help with your hearing prpblems

Professional, courteous, and experts in the field.

The staff was very friendly and experienced . they truly had my well fair on mind.I wiil not be going any other hearing institute Brooks as a life time customer

Thank you for your help and I hope to hear a violin more clearer in the future

The audiologist that I spoke to name Jim, tried to scare me into buying hearing aids by telling me that with my severe hearing loss, if I didn't get them, it would lead to me having Alzheimers and/or early onset dementia. (I've had hearing loss for 55 years) He also told me that if I didn't get hearing aids right away, my brain would shut down where my hearing was concerned and then the hearing loss would be irrevocable because that part of my brain wouldn't function any longer, so if I waited any length of time to make my decision, it would just be too late (again, I've been dealing with hearing loss for 50 years and it has actually improved since last Jan). Interestingly enough, when cochlear implants are inserted in people who have been deaf from birth, they then can then hear, so both of his statements were totally fabricated in order to sell hearing aids. When I asked if one hearing aid would be sufficient, Jim told me again that the brain would not function correctly and that it was a MUST to have two hearing aids. When I asked about price, Jim told me they started at $2400, but I would need the ones that were almost $7000. HUH? I spoke to my ENT, (who btw does have MD behind his name) and my ENT DR told me that all of those statements that Jim told me were inherently FALSE. I called Jim back to ask him why he told me all of that when none of it was true, and he stated that my DR was wrong and that we were simply discussing semantics. REALLY??? Don't go here. They just want to sell you a pair of $7000 hearing aids when you can get them online for less than a $1000 programmed to your hearing test results. This place is a ripoff!

The staff was profecional and friendly, Dr Casandra very Good at explained in detail possible problem also recommended Dr to see, all around great service. Thank you 👍. Gus

Great office, very knowledgeable and friendly. Definitely recommend!

Great product but $$$$$

Great service in a timely manner.

Jen takes good care of her customers. Great environment. This location is great for anyone in need of hearing aids. Jen will take care of you there. I recommend it.