Hearing Aid

The audiologist that I spoke to name Jim, tried to scare me into buying hearing aids by telling me that with my severe hearing loss, if I didn't get them, it would lead to me having Alzheimers and/or early onset dementia. (I've had hearing loss for 55 years) He also told me that if I didn't get hearing aids right away, my brain would shut down where my hearing was concerned and then the hearing loss would be irrevocable because that part of my brain wouldn't function any longer, so if I waited any length of time to make my decision, it would just be too late (again, I've been dealing with hearing loss for 50 years and it has actually improved since last Jan). Interestingly enough, when cochlear implants are inserted in people who have been deaf from birth, they then can then hear, so both of his statements were totally fabricated in order to sell hearing aids. When I asked if one hearing aid would be sufficient, Jim told me again that the brain would not function correctly and that it was a MUST to have two hearing aids. When I asked about price, Jim told me they started at $2400, but I would need the ones that were almost $7000. HUH? I spoke to my ENT, (who btw does have MD behind his name) and my ENT DR told me that all of those statements that Jim told me were inherently FALSE. I called Jim back to ask him why he told me all of that when none of it was true, and he stated that my DR was wrong and that we were simply discussing semantics. REALLY??? Don't go here. They just want to sell you a pair of $7000 hearing aids when you can get them online for less than a $1000 programmed to your hearing test results. This place is a ripoff!

The staff was profecional and friendly, Dr Casandra very Good at explained in detail possible problem also recommended Dr to see, all around great service. Thank you 👍. Gus

Great office, very knowledgeable and friendly. Definitely recommend!

Great product but $$$$$

Great service in a timely manner.

Jen takes good care of her customers. Great environment. This location is great for anyone in need of hearing aids. Jen will take care of you there. I recommend it.

The staff here is awesome

Tim Martinez at Livingston is the best I've ever dealt with. Great experience.

Good doctors and very thorough

Wonderful place!

To bad there isn't an option for no stars. We got my husband's hearing aids from Sam's in Longview, TX and they have been partially replaced once and fully replaced once. We tried to return them to the Sam's in Tyler, TX but the woman there refused to let us and instead replaced a bunch of stuff promised to ship us stuff but didn't. This is the biggest SCAM ever. The original doc is never there when we can get there which is Wednesday or Saturday. Now his excuse was we are past our 90 days well no kidding yall have jacked us around for 9 months and replaced stuff and refused to take this junk back.