Hearing Aid

My experience at this office was extremely positive. Those who helped me made me feel I was important to them. Their help was very worthwhile. (Way above my experience at other places.) MICHAELA went the extra mile when I went in reporting lost hearing aids. She made me aware of the Oticon "loose one time" policy and went right to work implementing it. She loaned me a pair of hearing aids to get me thru the waiting period. She custom made me tips for the in-the-ear piece, on my hearing aids, that took away the annoying squeal. When I picked up my loaner pair, she made me some more. I am very glad I switched my allegiance to your Orem office.

My Hearing Centers is a very professional yet personal place. I would recommend them to anyone in need of help with their hearing loss.

House if hearing, the entire group of stores are amazing! The front staff are friendly even when new staff members are hired/shifted from store to store. (Plus BONUS! free soda in the waiting area) The sound testing is great when they take the time to do the testing to my hearing loss' advantage. IE a later in day female audiologist who took the time to fit my ears with test equipment to favor the tinnitus I have so I felt I scored higher then usual. A little put off on the last test though as the audiologist entered late, set me up with the bogus hard headphones to test my hearing (which is improving as I can understand my baby now, and can hear from my right ear too), yet the test was run so fast as if his being late needed to rush everything else in the day. Other than that single less then favorable experience I've always felt as if the crew were out for allowing my hearing loss to be managed, treated, and improved like I was a family member. PS speakers set at the END of the tube from the hearing instrument is imperative to giving the Hard of Hearing the best chance of understanding. PPS I wish my loss were the kind I could have the in the canal aids The House of Hearing offers, so I could shower and hear at the same time. Thank you HofH for giving me a hearing chance in this loud world.

Liz used her lunch hour to make a courtesy appointment with my sister that is visiting from out of state and doesn’t like her hearing aids. Who does that this day and age..?? She cleaned, adjusted, and gave her some great advice. I am so impressed!

In the summer of 2015, we had two front door entrances. Some people didn't realize that and came to the wrong door thereby "missing their appointments". This only happened a few times and we reached out to each person we discovered that this happened to. We have always been open Monday thru Friday from 9 am to 5 pm in SLC for 25 years. We have always been the most flexible hearing aid company in Utah for allowing people to walk in and get service on the spot. We always will be and are sorry for the few times that happened to our valued customers. We pride ourselves on our on site manufacturing that allows us to repair so many customers hearing aids right on the spot while they wait compared to traditional hearing aid companies that have to take them and send them back east for 2-5 weeks to get them repaired. Plus our service fees are 1/3 the cost of any one in Utah. We are also the only company in the world who gives our customers one full year to make sure they have the hearing aids they are comfortable with. Compare this to most competitors who only give their customers 30 days to verify they have the right hearing aids. We are here to help our fellow Utahn's hear better, no matter what it takes and give the best values every time.

I live in Greenville, North Carolina and was going to visit my son in Salt Lake City, Utah. My hearing aides weren't functioning correctly and I thought maybe a hearing specialist in Utah might be able to help me. I called Audibel Hearing Center in West Jordan, Utah to see if they could help me. The receptionist was wonderful and I spoke to David Ruark, who said he would be willing to help me. I was arriving on a Saturday and the receptionist set up an appointment for Monday, so I could have my two week visit hearing well. I saw David Ruark on the Monday, and in just a short and wonderful session, he had my aides working properly. He is just a wonderful and caring person to see a person from out of state and fix there hearing aids. If I ever move to Utah or need new hearing aides, he is the man I will surely see. Thank you once again David, May God Bless. Douglas Tilton, Greenville, North Carolina.

Great customer service!!!!

Chris was extremely helpful and flexible in scheduling me as I was passing through town. Friendly, knowledgeable, and kind.

Best place

This is such a pleasant office and very helpful. I appreciate the great service I always receive here.