Hearing Aid

I've always felt that Dr. Maxwell listened to all of my concerns and I'm very pleased with the services I've received at Advanced Hearing and Balance. I highly recommend them!!!

Met on time. Inquired as to my concerns, problems or changes I might feel we're needed. Did an annual review of my hearing status, checked my inner ear for any problems and answered my questions in regard to proper care if hearing aids and my questions about newer models, if I should decide to upgrade. Escorted me to the door, thanked me for coming and made sure I knew how to contact them if I have questions or concerns. What a pleasure to be treated as a valued customer in a timely, efficient manner.

I brought my 2 1/2 year old in for a hearing evaluation earlier this week. He's pretty afraid of doctors offices so we were both pretty nervous going into the appointment. The waiting area is pretty small and there's not a lot of things to keep my little guy occupied so I was doing my best to keep my little guy quiet while filling out paperwork. The nurse was nice enough. The receptionist, however, made me feel really unwelcome. She never smiled, didn't even respond (other than an eyeroll and a nod)to me when I asked if I could leave my paperwork on the counter with her after seeing that she wasn't going to take it. Lil man was playing with the door handle afterwards and she barked from behind the desk at him to not slam the door. Maybe she just Doctor Munfords' receptionist And didn't want to deal with patients that weren't his, but her body language and lack of friendliness really made me feel like my child and I were unwelcome in the office regardless. The saving grace for that appointment, though, was our visit with Dr Whitaker. He was so fantastic with my son. My sons ears are really sensitive and he doesn't like anything touching them or in them. He's had four different doctors/nurses try to look in his ears or test them and he's always been super freaked out by it. While the first few tries were pretty rough on him, by the last test that required him to have earbuds in his ears dr Whitaker was able to get him to stay still and quiet for a minute on each ear, I was really blown away. The doctor was so patient with my son and was so encouraging that the rest of the visit went so smoothly. I was so very impressed with the Doctor. I would give 5 stars if the receptionist was friendly and welcoming but I really felt like we were a nuisance to her. Drs great though, so good luck!

Great service and expertise!

Was a great experience, they got me in and out while working with my schedule. They had a great variety of equipment to choose from.

Dr Burrows changed my life! I started losing my hearing when I was a child, after 40 years I am now almost completely deaf. I have seen three different Dr in the past 12 years. I recently decided to see Dr. Burrows. He noticed I have a condition called otosclerosis. I just had my first surgery to repair my hearing! 97% chance I will not need hearing aids!! I will be Forever grateful to him and his staff who have been nothing but friendly, kind, and caring. Thank you Dr Burrows & Staff

Very impressed with this clinic. Very professional, caring and thorough throughout the entire process. With their help I'm getting the other half of my life back! Highly recommended.

Madison Ct. is outstanding. Kudos on support from Nick, Nicole and Katie.

Best service ever. Very nice to deal with and always helpful! Love this place and recommend it to anyone!

Lisa and Doug have exceptional people skills. I havent been in in about 9 months. Doug remembered every little idiocincrasy i have. Including a longer tube on my aid with a lock preventing it from coming out. I would recommend my hearing center to everyone