Home Builder

Awful customer service

Excellent work, and very knowledgeable staff

Having reached out to request info through the website and calling to wait on hold for 15 mins I “wonder” how interested these developers are in engaging potential buyers.

We know from personal experience how hard it is in this current environment to find and retain a qualified and competent renovation contractor. This is especially true when we are dealing with an outdoor upper story project at a time of year with highly variable weather. We were fortunate indeed to secure the services of Rigo and RGM Our aim was to replace and renew a third floor deck and deteriorating roof below. This project was completed with extremely high professionalism in every aspect. RIgo and RGM came in with a master plan, design and workable budget which they executed on time exactly as intended. Beginning with demolition and roof stripping through roof replacement and new cedar deck rebuild all work was completed with minimal intrusion on us as inhabitants. All of this was made possible by Rigo's extraordinary project management skills, unrelenting personal attention to work team efforts plus his own contributions as required. Rigo kept us fully informed not only with regular reports of each day's progress but also of many important inputs about what was discovered by way of many small unexpected adjustments and changes that needed to be made along the way. All in all Rigo and RGM went far above and beyond and delivering full value for the work on this project. We would not hesitate in recommending engagement of Rigo and RGM for projects of this scale or any other.