Home Builder

Built a great home then left me completely in the lurch - nobody to support me BabyFoot Developments is made up of two very smart engineers, Paolo and Felix. They overall have produced a very good product, but there have been some issues. They both seem to have gotten fed up with the high degree of attention to detail of a Forest Hill home project, which involved high end designers and architects. Ultimately they did not work well with the high end architects and designers as they just wanted to do their own thing with their own people. They produce a really good 7 out of 10 home typical to Richmond Hill. They get an extra Boost because of the fact that they have so much knowledge about engineering, such as making the home extremely comfortable with the insulation package, and excellent building envelopes. Unfortunately for my project, they lost interest and stopped providing post sales support, often telling me to seek answers directly from trades that i never had relationships with. I have been left with a highly custom home and no builder to help me. It is so

everything costs thousand dollars

I have had the opportunity to see their work over the last decade. Unique, timeless and sophisticated architecture and an unparalleled commitment to excellence. Here is a picture (cell phone as I was walking) from one of their current projects on Fairlawn that I was privy to.

Great working with Philipp and his crew. They did a terrific job building and modifying our boathouse. Really a pleasure working with such a professional crew.

It's unfortunate that these builders can get away with the things they do. You would think that the Tarion Warranty would protect the homeowners, but it seems that it protects the builder more than the homeowner. Like many of the other reviewers and neighbors on my street, none are satisfied with their home care customer service. Once the builders has your money; good luck on getting the MANY unfinished items completed in your home. We are 5 months in our home, and we are still waiting on many items to be completed without an expected completion date. Their home care customer service team does not answer promptly, return phone calls, give dates of when to expect items to be finished or even started. Save yourself the headache and avoid buying from them. They are a disorganized company who's only interest is to take your money and leave you with partially built homes.

Hired Rock Cliff to do a small renovation to a rental property. Project was timely and on budget. Andre was very helpful throughout the entire process.

1) Price your options. They gouge you at every turn. Over $220 for a pot light. 2) Fusion uses dated products that you have to opt out of. - example their towel rods are the old ceramic ones with the plastic bars. We had to ask for them not to be installed, yet received no credit to offset. 3) They will not play nice with your contractors if you need anything done or roughed in before closing. 4) They will make changes they deem to have little to no impact on the client without consent. 5) They include a large fusion brick standard on their homes. From what Ive seen it is not matched to your colour and sticks out. It is a fight to have it not included. 6) Fusions brick packages are dated and unless you like oranges should be reviewed before you firm. They launched one new one which is black and grey. One. 7) Every change is $55. Moving two windows on either side of a fireplace - $55 x 2. Then another $55 to move the two on top. So 4x $55. 8) They are inflexible and insist on delivering a "finished" product - they wouldnt leave part of the baseboards out for our master closet. Our house hasnt been finished yet, but if building again - it wouldnt be with fusion.