Home Nursing

They won't let me leave

My mom spent the last 3 weeks of her life in Swan Valley. She could not praise the staff enough. My mom did not have a phone, but everytime I called the nurses and staff were more than willing to make sure I connected with her. Always friendly and polite. Huge thank you to Colleen who helped my mom with mailing parcels and settling her life. My mom thought highly of you and so do I. You all made a very difficult situation so much easier. Prayers and blessings to you all.

Probably be ok to live there as long as a family member lives close by to keep an eye out on what is happening, but the management leaves little to be desired. I went to clear out my aunt's unit after she passed away and when I talked to the person in the admin office about items missing from my aunt's unit, the person couldn't care less!!!! No one in the family lives in Creston and the management made no effort to be helpful. I'm sure they only wanted a quick turn around to rent out the unit again. They wouldn't even let my sister have supper in the dining room despite the fact that my aunt had paid for this until the end of the month.

I visit with an elderly woman that visits twice a week for the day break program. Great for seniors who otherwise would not be getting out of the house.

Silver kettle Village is owned and operated by GLM who operates a construction company. The lay out of the building is good. The corporation on the other hand is, like most corporations, in it for the money. The result of this is numerous Licensing infractions and stressed staff. The workers are treated poorly by the corporation and this of course affects the quality of care. Best avoid GLM run facilities. https://bc.ctvnews.ca/it-s-the-worst-i-ve-ever-seen-it-resident-care-suffering-at-b-c-facility-because-of-staff-shortages-1.5520111

It's a pleasure to work at La Rosa. Great staff and Great residents!

Not a good place to work. Really needs a good Management team in place.

Friendly staff.