Home Nursing

Helping others is selfless love

Wonderful place

Went to look at modilar homes. The 2 that were for sale were tired and old (1979) and over priced.

never in my life have I ever been disrespected like I have at banwell. They are so mean to employees and as a former employee I was so disgusted by how gross their showers are, like toilet bowl covers broken on the ground, client toilet bowls dirty with feces. I wonder how they ever passed inspection. Some psws treat residents very poorly, for example they will leave them unchanged because it was time of thier break and keep them till after, I will never trust my family in thier care. I know it’s lot of work to have 11 or 12 resident at once but you can’t leave a resident on the toilet for almost half an hour or to belittle a resident to go to bed because you don’t want to have work to do on your shift. Elderly are sensitive to ulcers so it’s important to reposition every 2 hours to avoid them when I was there it will go 4 hours and no one would come to check on that resident. There are never enough wash cloths to clean a resident you are limited to one per resident can you imagine you being cleaned with one cloth... too much elderly verbal abuse. It’s really sad for the amount of money they charge they can make thier facility cleaner or have proper air conditioners.

I am a co op student that goes to Chartwell constantia for my co-op placement and it is the best first co-op placement because the staff are nice and managments are amazing.

Excellent service

They do great work there. Great bunch of caring people.

Gorgeous residence and great staff!

Appointments are a joke. We are the only patients here and waiting 45 minutes with 0 people ahead of us. Was told nurse will be here in 5 minutes over 40 minutes ago. Why have appointment times if you cannot keep them. I can hear workers talking about personal stuff and laughing while not servicing a patient waiting here for almost an hr. It's a 4 minute procedure like come on; are they even working. Also the recycling bin has the same can of pop in it for over 3 weeks. Do they even clean?

I am very pleased with the level of service provided for my parent who is suffering from dementia. He is well cared for and it has been my experience that the staff go out of their way to accomadate the residents that live there. The reason for only 4 stars is that thefood being served is not always that great.