Home Nursing

Your parents or yourself will be safe and cozy here that’s a promise

Twin Lakes Long Term Care facility is a wonderful and caring place that is home to 60 residents.

Wonderful caring staff call me with updates always keep me informed, very clean well maintained facility!

Clean, and comfortable establishment. Management and staff really care for the residents, and work hard to meet their needs.

Friendly staff and quiet atmosphere

Unfortunately this place falls yet again under bad management and over worked employees maybe the residents would get better care if PSWs were not made to work 16 hour shifts multiple times a week overwhelmed staff members means poor care for your loved ones

Three months ago, our family felt that our 94 year old mother needed a greater level of care that we could provide for her. After visiting many options in Ottawa it was clear to our family that Beacon Heights was by far the best possible 'home away from home' for our mom. True to their word, the staff ensured that the transition ran smoothly. Our mother loves the comfort and amenities, has made new friends and is already attached to the highly qualified and warm personnel. Our mother enjoys the meals, activities and elegant surroundings. We feel fortunate that she is here knowing that the level of care she needs - which varies from time to time - is flexible, responsive and so professional. Nous apprécions aussi que les services soient bilingues. Plusieurs résidents sont francophones ce qui a facilité son intégration au sein de sa nouvelle demeure. We love coming to visit too... we always feel welcome.

My family and I would like to thank Valley Funeral Home's Murray Griese and staff for the kindness and caring support given during our difficult time. Murray fully supports your needs and wishes and truly believes in fulfilling them and he will not upsell services like most others. Thanks again Murray! Gary D

Lots of parking near hospital

Fantastic care. Great staff.

The way the full time staff and the temporary full time staff treats the residents and speak to the residents is absolutely disgusting. I wouldn’t trust them with any of my loved ones even if it were the last resort.