Home Nursing

great company!!

Place is alright I guess so far....but one resident only likes cartoons so they wont change TV for anyone else everyone has to deal with cartoons...trying to get assistance takes a bit of you need 2 workers to help the residences get up. Meals are alright. There isn't much of an outside area to go to.when looking out most windows your only view is the highway or a big hole in the ground from a construction site that went bankrupt so they just left the mess. Residence rooms are kind dark looking.

Excellent long term care facility

Care Partners Physiotherapy Care Centre Experience Comments In November 2016, at 46 years old, I fell stepping up a set of stairs and badly injured my left knee. This knee has been problematic since my pre-teen years. My son drove me to the hospital, x-rays were immediately taken and the emergency doctor referred me to Dr. M. Snider. As such, I became a candidate for Total Knee Replacement and following a long wait I received the procedure in March of 2018. Even with very expensive ($1750) custom bracing and medication, my pain increased daily and my ability to walk, sleep and work became an enormous hurdle. Stairs were horrifying and I would avoid them at all costs. As I waited, I began to also struggle with my emotional well-being. Feeling very depressed, sad, and everyday more hopeless and less attractive. I gained weight. I was unable to travel with friends on a once in a lifetime trip to Europe as it required so much walking, so I lived her vacation through my friends posts and videos on Facebook. I just wanted to just hide under my blankets and become invisible. Finally, I had the procedure. My experience at Grand River Hospital was excellent. The efficient nurses, excellent surgeon and cheerful support staff made me feel very cared for and well attended. I truly appreciated the physiotherapists who worked with me at the hospital, showing me the initial exercises, preparing me for the work ahead and providing the information to book follow up physiotherapy at Care Partners on Dutton Drive in Waterloo. From the initial appointment at Care Partners to beginning therapy, I really began to see the light at the end of the tunnel. I was so truly excited for the opportunity to walk properly and be well again. I really looked forward to coming to the centre to learn more exercises and become stronger. The circuit style approach was so good for my mental well-being, as I was able to share the pain with others experiencing the same, as well as the laughter, support and comradery of the other patients. Every week I would come in, better of body and better of mind. All the staff at the Care Partners are fabulous. From the smiles at reception to the therapists. The first time I walked up and down the stairs and Care Partners, one foot after the other, I began to weep. I was so happy. Right up until the moment I actually did it, I had been completely terrified. Cindy saw that and gave me words of encouragement and congratulation. Her words are still singing through my ears every time I now confidently approach a set of stairs. The true STAR at Care Partners to me is Cindy. Her infectious smile somehow makes it easier to do the physical workouts. Her words of support and her pushing me… just that little bit harder every time, has made me stronger every day. I loved coming into the centre to see Cindy and listen to her positive comments on how much better and far I have come. She quite literally did teach me how to walk properly again, and I feel wonderful. I am looking forward to a wonderful summer and my future with a “spring in my step” and a new outlook on life. Thank you, Cindy and Care Partners! Sincerely, Elana Gibbs.

The place left me feeling confident, the special people you have; I wish I could be a part of. They have the best care in K-W! Thank you all, and all the best all year! Thank you Jane! You do sure save my days! That woman sure has patience! She handles a lot! It's truly hard to star such amazing people. I believe Jane & Jeff deserve the humanitarian award! That Jane sure deserves something, she does everything, even to listen to you on the phone b/c of having a bad day, she keeps you positive. Jeff, is the best at what he does! He has such compassion and has intriguing solutions! Please do something for these two humanitarians! Thank you, it's people that work in that career that helps you try to feel at your best, it's that warm smile, nurturing voice and morale! Its people like that, that make your day just a bit brighter! It's those two, "That make your business". I appreciate how much they do! They make the world go round! And the 🌕 come up even on a cloudy day. Like the 8th wonder of the world! "Merry Christmas", and Happy New year"! Hope 2019 brings us all, " Health, Love and Prosperity"!

Our business Heart of the Matter/Senior's Move has worked with Chartwell Terrace on the Square for many years helping to move seniors into their new home. Amanda and staff have always been welcoming, friendly and accommodating in every way. The resident spaces are well organized to suit a variety of needs. We look forward to connecting with the staff and residents each time we are in the retirement residence.

Awesome service from Shelly D and Angie K when my 95yr old Stepfather required urgent care after a stroke. 24/7 care was implemented extremely efficiently, and all concerns were addressed promptly. Very pleased with the service.

Wow! I must say everyone should get the chance to experience first hand Retire-At-Home in Waterloo for their high standards as they provide services for people with dementia. I can confidently say they are about team work. I am not sure what others look for, but for me I am looking for people like Michael and Marie who take home health care very seriously as they deliver prompt and customized services for their clients.

When the school choir went to sing there everyone was really friendly to us and we had so much fun!

My father has lived here for several years. In those years I have never heard an unkind word or action from a single staff member. They are so nice, very professional and very approachable. The programs and activities are also well done. I hope I can retire to a place like this when my time comes.

I am an employee at this home and must say that it is a loving and supportive environment for staff and residents. Highly recommend for loved ones and for those seeking employment opportunities. ♡♡♡♡♡♡♡♡♡♡

My father has been a resident in the independent living section since September, 2015. He has received excellent nursing care. The staff is friendly and helpful. The other residents are welcoming and friendly. There are a variety of recreational activities for the residents. His suite is spacious and well-maintained, with weekly cleaning services. The facility is centrally located, close to shopping malls and doctors' offices. I highly recommend Beechwood Manor if your elderly relative is looking for an independent living or assisted living facility.