Home Nursing

Please look through all of my photos to see the building of this facility - opening soon. This place is locally owned and operated. It is expertly designed and offers a full range of life style options which include independent lifestyle, full service lifestyle and a care and service by design option. A variety of Amenities and services complement the lifestyle options. There is a beautifully appointed dining room which features flexible meal plans and 24 hour snacks are also available. Whether you have special dietary needs or not you'll find a variety of tempting choices presented at each meal.

Perfect for rural families! After having my father needed care for his health, we decided to place him at Richmond Lodge and we are happy with our decision. He was well cared for by staff and residents and stayed active in programs. This home is not 'luxury retirement residence' but truly a home- away from home. My father felt comfortable, as did we in this environment which was cozy, safe, and warm. I recommend this home to many rural families/people in Richmond/manotik/kanata.

I can't imagine better care for my Mom. Since moving to the Courtyards 6 months ago, her quality of life has improved and so has her physical strength and memory! My Mom is so much happier at The Courtyards and I think it has everything to do with the caring staff, the daily activity programming which includes a lot of visiting musicians, and the healthy meals served in small dining rooms so as not to overwhelm. I didn't see it at the time, but when she lived at home there wasn't enough stimulation or excerise. I can sleep at night knowing that my Mom has such great care.

Not a very good company If your healthcare provider doesn't show up for their apt. to take care of you or your home or goes on vacation for their apt. the company does not inform you your waiting and waiting and no one shows up the company does not inform you at all They do not call you to tell you no one is showing up unless you call in and say something and they still don't help you......very sad when you have an apt. and no one shows up and the company does not call you to tell you no one is showing up

Never had good staff, takes 10 tries. Was told we qualified for support, and after assessment, someone would call us in 2 days. 2 weeks later, i called...couldn't reach anyone, left a message. They responded 2 days later, said someone would be in touch in 2 days....its been a week. Last time we had their services, we got extremely terrible service. That's what happens when you get the government contract.

My Mom is taken care of at this residence and they seem to take care of her. Food looks good. So far we are happy

This is not okay. It is difficult making the decision to put a loved one in long term care and it is important to choose the right location. Chartwell Ballycliffe in Ajax has some of the worst care I have ever seen - these people are lazy and incompetent and are 11th in Ontario for Staff to Resident abuse.

Good place

My sister, brother and I very much appreciate the care you and your team at Alternative Home Care provided my father in his last weeks. The round-the-clock 7x24 support provided by your team while Dad was in palliative care allowed him to spend his last weeks in the comfort of his apartment rather than a hospital or nursing facility. I know he appreciated this. Your team were professional, friendly, attentive and caring, always willing to put in extra effort to make Dad as comfortable as possible. This was apparent in the attitude of all your staff assigned to Dad's team. We also appreciated the flexibility shown by your team as we had to deal with last minute challenges to address 'gaps' in the support from other care providers assigned to Dad's case. Both you and your team were focused on Dad's health and comfort. As the 'eyes and ears' for us, you kept us advised on your perceptions and suggestions as Dad's health continued to decline. Alternative Home Care played a significant role in enabling Dad to enjoy his last weeks in the comfort of his home.

Program staff and volunteers are amazing