Home Nursing

My mother's been a resident at Concord since 2010 and has nothing but compliments about this fine facility. On my visits - I found the place very well kept and the staff very professional and competent in the discharge of their duties. I was also told by my mom that the kitchen staff very considerate towards specific dietary requests. The grounds are immaculately looked after and the facility located in a very nice Whiterock neighbourhood. Lastly, the administrator Holly's been a pleasure to deal with.

Good, caring environment for my in laws.

I have worked there for almost 6 years and find it a very rewarding job.

Great retirement residence, good fun, laughs, lots to do. Great food and wonderful service and staff. The absolute best place for my parents. They love it!

Deleting reviews will not get you anywhere. Dealing with the problems with your disrespectful staff towards residences will.

This retirement community is a popular choice for long term, White Rock locals who want to stay in their neighborhood after they are unable to live independently. We have moved several older adults into this community and the social and recreation options seems to be what they love about living the place. I find the staff to be caring and engaging. Compared to larger retirement communities the staff at WR Seniors Village seem to know the clients on an individual/ personal level which helps foster the sense of community The suites range in terms of size and layout. The pictures attached to my review show a smaller 1 bdrm unit. The patio (not shown) is modest but provides space for a person to have a chair or two for spring and summer socializing outside.

Wonderful homelike environment with excellent staff

Staff were great. Caregivers deserve an extra mention for the hard work they do. Beautiful views

I work there

The English Manor was our worst nightmare. We moved our Mom into The English Manor based on all the facilities and care that Sue and Charlie claim to provide. Our mom has dementia and had been living independently with care-givers in attendance for 12 hours of the day. As she was beginning to require overnight care we thought The English Manor could provide this. Sue and Charlie told us that we would no longer require our own daily care-givers as they were particular about who they would work with. Our Mom told us many things that upset her about the English Manor and we all feel very ashamed that we blamed it on the dementia and didn't listen. This finally changed when we received a phone call at 6 am from The English Manor saying our mom had a cut on her head and needed some stitches. Somehow she had fallen and they'd found her on the floor. When we took her to emergency we were questioned extensively about how this had happened as it was more than a small cut and she should have been attended by an ambulance. They would not let us return our mom to the same place and called in a senior specialist to help find us a new care home. The English Manor looks very nice and is kept very clean. There are no programs except for a TV. The meals provided were healthy and tasty but the schedule was rigid. Lights go out and there is nothing from after dinner until breakfast.

Great company with very caring and knowledgeable staff. Helped my aunt during her final days on this earth. It was so nice and reassuring that the staff enjoyed their place of work and it showed in how loving and caring they were to my aunt. Will definitely use this company when it's time to look for home care support for my mom and dad. I've recommended to my family and friends as well. Keep treating your staff great and do what you're doing! Highly respected, thank you

When I first walked in I was wowed by the beauty of the place, now I'm wowed by the beauty of the people.

It is very kind, caring environment. Very friendly staff.

Very welcoming friendly place