Hotel/Motel

Service was great, didny like their toiletries etc.

After a break in, my two children and I gathered all of our belongings and booked an 11 night stay at this Comfort Inn. I am a long time Choice Hotel member and I have never been treated so horribly! The hotel first, double booked our room. In doing so, they chose to ask our family of three with everything we owned in our reserved room, to move in favor of the single guest staying only 2 nights. I pleaded with the manager to not uproot us as we had moved already over an hour's drive to hotel and unpacked all of our things. They still insisted we move, they said the staff could move our personal items for us. I declined and said we would just pack up and go. I had to pay the workers at our new unit extra to prepare it sooner as we would be staying there during the final renovations and not the hotel. Hotel staff then told me, to just come pay my rent and I could stay in our original room. I did. The staff was rude and did not hide their discontent for our not wanting to move even though they informed me that we had reserved the room first. After that they raised the amount of our rent and I called to inquire. It was a mistake they said and returned it to the rate I was originally given. After I checked out I made a complaint and asked for a partial refund. I stated that I still paid extra to secure lodging elsewhere for my family after the double booking fiasco. I was told by the Choice Hotels customer service that the manager of the Comfort Inn stated that I tried to "run out of the hotel without paying." This was the reason my request for refund was denied. I can tell you that I most certainly did no such thing and their own cameras can provide that. I payed my bill at 11 am sharp and housekeeping checked our room and my $250 deposit was returned. But now, in light of my request for refund, they accuse me of a crime instead. I will never set foot in a Comfort Inn again as a result of this emotional assault on my family. Beware of retaliation if you dare to complain. An expensive nightmare. Never again.

You get what you pay for here. But they do have Wi-Fi and HBO

Room was clean. Pool looked inviting. Grounds could use some freshening up. Breakfast food was not what was pictured on line... could be much better. Upon checking in the front desk staff was friendly and helpful to put us in a room away from the hiway. However at checkout front desk staff were pretty stressed and rude. Guess you get what you pay for. Not a bad stay.

The hotel is very modern and clean. It is situated right across the Bellingham airport terminal, pretty odd location I would say. The rooms were smaller than average but adequate. Washroom had walk in showers with plenty of room. Overall would recommend.

Getting much better.we are working on Making your stay as plessent to you as possible.

I have so enjoyed my stay these past few weeks It is a very comfortable room on the quiet side of town. Everything is clean and the staff are all wonderful. WiFi works great ! And the free breakfast is a step above the norm. I would recommend this hotel and I found them via groupon!

Great hotel. Nice clean rooms. Pet friendly with an additional 10.00 feel for large dogs. Convenient to shopping and restaurants. Stay here if you have pets.

An exceptional lodging experience. Nothing to complain about. A very nice room, a great complimentary breakfast, a killer value (if using Priceline) and exemplary customer service. Highly recommended.

... I wanted to surprise my daughter for her Birthday & spend some quality time with her.. I tried calling the Motel numerous times & drove there numerous times and I couldn't get a hold of anyone.. There Vacancy sign was lit up but the office was dark & the lobby door was locked. I finally decided to e-mail them , about 3-4 days later I heard back from them .. We ended up having a friend pay for the room ahead of time with his credit card So this way we would be guaranteed a room especially for the long drive ahead for our friend. To make a long story short there was no Birthday party for my Daughter !!! The only Suprise she got was paying for a room she never got to even in .. When my Daughter pulled out from the parking lot the manager immediately came to the room asking me if they were coming back .. I told her as far as I know they are . Less then 5 minutes later the manager came back being very Rude towards me & said that I have to leave and to return the key because apparently she had tried to call my Daughter to find out if I had there permission to be in the room . But she couldn't get any answer. Does that make any sense yet they kept the money and never refunded a cent

Overall, a very good experience. Safe and friendly environment. Very friendly staff.

Lots of people talk about customer service, this place lives it. All of the staff are friendly, knowledgeable, and motivated to make every stay a delight. Plus, the space itself is charming, clean, and well designed.

I love the atmosphere and the food. Great date night place!

Very friendly staff, motel comes completely as expected. WiFi is included, but no frills. Exactly what you'd expect from staying at a motel.

The owner is a straight up crook ! He evicted me 3 days in to my 7 day stay. Which I did not get refunded in any way. Then after I turned in my key he offered to rent me another room. Unfortunately I did not have the funds to do so or I would have gone straight to the police an had him charged with something. It feels a lot like theft. Steer clear of this guy. I believe he also owns the Bayside motor inn

Great little place clean and friendly superior value

Very clean, older motel, owners are very nice. Great place to crash if you are exploring the area.

Great front desk people. security was tight after dark

Great family owned hotel, clean and homey. Everything you need in a hotel for dirt cheap.