Lighting

Not a fully stocked store due to limited space but good service and helpful, friendly staff.

Impossible to get service there, associates can't run away fast enough. I left and went to Home Hardware.

First of all I need to say upfront honesty and customer service is very important to my husband and myself. When we went to the store the customer service was very good and we purchased two light fixtures that had to be ordered. We were told that it would take two weeks or more which was no problem. We were called this week to pick up the bathroom light fixtures, here is my issue. When I got the lamps home I opened the boxes and found that one was professionally packed and the other was not. The light fixture that was not professionally packed was not in its plastic and bubble wrap was on top of the fixture. I noticed that the wires did not have a protective cap on them and looked used. When I called to ask about it I was told that yes it was the floor model because the light fixtures were on back order and only one came in. I asked why they didn’t let me know that and be upfront and say ...only one of your light fixture came in however we can give you the floor model if that’s OK with you because the other one will not be here till August. However I was not told that. I was shocked when I opened the boxes to see that one was “used” I called and asked several questions about why it looked like one had been used. Of course when I asked if I could get a discount since the fixture had been used I was told that it was not “used” since it was model from the store. I did not argue with the women on the phone-however it is a “used”light fixture, in my mind, because it was attached on a circuit so the lights could come on. Which was demonstrated to my husband and I when we first came to the store. I guess I don’t understand why they were not up front to begin with and give me the option of whether I wanted to wait for the new one to arrive. Their dishonesty makes me question would it take till August for the new light fixture to arrive? Or did they just say that? Again, it is not that it cannot be used it’s the fact that they weren’t upfront and gave me a used light fixture which I paid full price for. An I am sorry we should have mentioned it would have been nice.Attached are pictures- IMG_8747.HEIC (floor model) IMG_8752.HEIC (new fixture) IMG_8749.HEIC (note difference in packaging IMG_8751.HEIC ( nicely packed in Styrofoam)

Friendly service

Sadly closeing soon. Will be missed.

Our experience with Hampton house has been fantastic, exactly what you would hope for when purchasing furniture. Amanda showed great patience and answered all our questions with great insight and helped us narrow down the style we wanted from the impressive selection they have on display. They even went so far as to carry a chair upstairs and emailed me a picture of how it would look with a sofa we had in mind. After we finally decide to purchase the furniture it was delivered in a reasonable amount of time as one chair was a special order and we wanted it all at the same time. (actually arrived sooner then they expected). We did end up with a couple small issues which I won't go into detail here but Amanda and the manager delt with them exactly as you would hope a store would, graciously and promptly with no complaints at all, they were very understanding. We are very happy with our purchases and will be going back next time we are looking for furniture. Darren and Heather

Good selection, friendly and knowledgeable staff.

I love this place! I've worked here for seven years and we always have fun.

Great shopping, great staff!

Always a great place to shop great selection and wonderful helpful staff

Great prices for solid wood furniture with contemporary designs.

All good

This place is awesome! So are the ppl that work in them! They need to change its name from WICKER which is deceiving and turns ppl off, it's NOT WICKER but WICKED! Nice furniture, unique modern contempary pieces, well made great prices!

Everything you need and I'll VERY friendly and knowledgeable staff.

We were impressed with the service and the beautiful collection of furniture and lighting lines. They also offer design services which we plan to use when we renovate our family room and kitchen.

Great staff, good service and no long line ups.

Very helpful and professional