Lumber/Millwork

11 months ago When the coronavirus hit and the governor of ohio put the stay at home order in place I asked the plant manager if he would be ok if I took some time off because my wife has bad asthma he told me not a problem just use all your personal time off first. So I did. I checked with him and my department manager and also my supervisor several times to make sure it was ok that I was off and all I was told is that it was ok and they have my back. Next thing I know on 4/13 I was laid off. And then on 6/3. I received a letter saying that my employment with Carter lumber will be terminated on 7/12. Without any reason in the letter why. I had to call the human resource department to find out why and they said my position was eliminated. Huh.. and this is all carried out by men who claim to know and have a relationship with God. Wow. This is what the scriptures mean when it says that my name is blasphemed among the Gentiles because of you. Very sad....

Great place to buy lumber

I don't know what these other guys are talking about but I used to deliver Lumber to this guy and he was a complete jerk. I delivered Lumber to Ohio Kentucky and Indiana and this was the worst. Thank God I got out of lumber industry it's a dying industry

Top notch local lumber yard

Short staffed! OMG customer service sucked!

Doors & drawer fronts came out great! These are quarter-sawn red oak. searched the web & found this place to be the most affordable BAR NONE!

I called in with a very unique request and was told to stop in. I was fully expecting to be turned away after explaining the work that I needed done. (custom cut of a counter top that was bought at lowe's) not only did Tim cut the table the exact way I wanted it. But he was so polite and all of this happened in a matter of 4 hours. They were timely, professional, and did quality work. very impressed.

A great vendor for interior trim pieces, interior doors and specialty millwork items. Large selection of in stock pieces, or can order anything you can dream up. Knowledgeable staff that is friendly and helpful.

Received damaged and defective stair treads. The corners are smashed, the boards are cut uneven, and there is a large deep mark that looks like it got stuck in a gear. Company will only return/refund purchase price and all shipping both ways is to be at my expense. Poor quality, and no ownership of their poor craftsmanship.

Great quality lumber, especially hardwood from Peninsula Hardwoods. Store has old fashioned feel, up to the hand written receipt and cash register (they do take credit/debit). Great experience, I'll be a repeat customer.

After many delays and excuses, my order was incomplete two times in a row. Customer service and customer satisfaction are not a top priority here.

A big rock came out of the dual wheel and cracked my windshield.when i called to see if they would pay for it i was told the truck has mud flaps,,Any reputable company whose vehicle shoot's a rock and cracks' a windshield pays for the new one..Not these joker's

Good family operation....

I have being dealing with Classic for the better part of 8 years which has in turn benefited my company greatly. The level of professionalism, quality of materials and timely manner each and every job is delivered has been unparalleled. Reading some of these negative reviews makes me wonder why people are so fast to overlook the business aspect of a company now adays for some glamorized dream that they are always right no matter what. I try and put myself in Karen's shoes each time I am in and listen to some of the crazy requests people ask of her and this company and how she keeps her composure so well. The way she handles even the most ridiculous clients is among the many reasons I will be a lifelong client. They get it here. Thanks for all the great years and look forward to many more.

It's The place where you want your wood done and designed professionally.

Every door I've ordered has been perfect. Top notch place to order doors!