Mortgage

I really like Steve. He was a CPA for many years, so he's great with financial issues, very ethical and reputable. Jim Buck

Ghassan was recommended to us by our realtor and made our fast close easy. He took the time to explain everything and was always available to answer questions. He helped ensure our offer was accepted and his attention to detail is astounding. I will be recommending him to anyone that needs financing.

This company just bought out my mortgage from the original loan company when I purchased my home. Pray that you are not so unlucky. I cannot get anyone on the phone for help, and the website is terrible. I am being charged late fees although I was not notified that my loan was changed until almost a month after the fact. It is a shame that we as consumers have no choice in who services our loans, and are powerless to do anything if we get an incompetent company such as this one.

Bear Mortgage is exceptional with customer service! The team made refinancing a breeze. I would highly recommend!

I would highly recommend Feli Camp. Once the 45+ page document was ready, I was weary to sign anything, since I did not understand much. She encouraged me to come in, at my convenience, and go over the documents. She printed and went over the entire 45+ pages with me and spent probably close to 2 hours educating me on all of the documents, allowing me to take notes on the pages. She was truly amazing and took a lot of stress out of the home buying process. She also showed me where I needed to go online to sign the document, what documents I needed to sign, and helped me learn how to navigate on the web site. Feli kept me updated via confidential email and answered my questions as the process went on. I was even able to close a week early on the house! Feli was on vacation during my closing, but she reached out multiple times to me and encouraged me to call her on her cell with any questions I had, even while she was on vacation! I really appreciated all that she did. She went above and beyond to help me feel comfortable and educated through the mortgage and I think she should be recognized for her hard work. Erin O'Shay was also extremely friendly and answered all of my questions while Feli was on vacation. Erin was covering while many employees were on vacation, but you would never know she was stressed. She had a happy and positive attitude on the phone. She really loves her job and loves helping people.

Charles Munoz is a fantastic loan officer. He will walk you through the entire process and be your advocate. Thank you, Charles!