Mortgage

This bank was awesome, Logan is the best in the business of home loans and I am sure I will use him again!

Too bad I have to give one star. Hands down the absolute worst customer service experience I have ever had, and I’ve had quite a few. For the most important purchase of your life, one would expect to get accurate information and be guided on such a long process. Not here! I was constantly left in the dark, and had to send follow up emails to get my questions and concerns answered. Sometimes they weren’t answered at all! I was told I qualify for a conventional loan, with no MIP- wrong! I was told my credit would be fine after a rapid rescore-wrong! I was told in the very beginning to pay off two debts in collections and I would be fine- VERY wrong!! They drug their feet the whole time with ZERO sense of urgency. My loan was due tomorrow, per our contract, and they declined it TODAY. Zero compassion, just lies, deceit and a completely in experienced loan processor. NEVER USE THESE PEOPLE. I trusted you and your employees with the biggest purchase of my life and you let me down. I’m out some money, but more importantly, I am out the house I was looking forward to building a life in. SHAME ON YOU.

Great company to work with. Made our first time home mortgage buying experience a breeze. I will definitely recommend these guys to anyone. Thank you Motto Mortgage!

Great to work with this team. As difficult as the mortgage process might be these days, they really did all they could to reduce the number of barriers. I would definitely recommend using Wintrust here in the greater Denver area!

I have done 2 refinances after initially financing my house from EMC. EMC was the worst deal I got until now. The loan costs are high whereas in both my refinances I got money back. The PMI was exorbitant as I found out later.

Very Good service! They follow thru with what is promised.

If I could give him 0 stars I would. I am a service member, the very customer he claims to care so much for and he abandoned my family. First he was not answering his phone hardly ever but sent me last minute papers to be signed. Then due to his incompetence my family was put out of a home for another four days. My realtor was the one who put us up and payed for the inconvenience, but Michael was nowhere to be found. He didn't even have the decency to show up to closing to apologize. Literally anyone else would be better than this useless and cowardice lender. I sincerely urge all to avoid Hancock Mortgage and Michael Glist for the good of your family