Mortgage

Very efficient service! Polite, professional staff make it easy to obtaina new mortgage or refinance an existing one.

I was very impressed with these guys. They treated me fairly and helped me understand all these mortgage programs:)

Scott and the team were fantastic to work with. They were efficient and explained needs and expectations very well. I highly recommend them..

Ross Pounders gives an unreal experience to his clients and works hard to build and sustain those relationships! The van Westenberg Partners highly recommends Ross and BOE!

Another awesome mortgage experience with Chae and team!

Jeff and his team are amazing! They have helped with mortgages for my team, my family, and many of my clients and it is always a great experience. Trust is key and they have very high integrity which is exemplified by the sheer volume of business they do and much of it with repeat customers. Keep up the good work, Jeff!

The mortgage lender who worked with my husband and me was noncommunicative. He would only respond to us after we emailed him to "follow-up" regarding the status of our application. This was a consistent phenomenon throughout the duration of my experience with this company. When our application finally went through, we were offered a very small loan, with awful terms. As someone who works in accounting and finance, I know what loans I qualify for, and what he offered my husband and me was no short of insulting. Due to the lack of communication, this process took several months and in the end, we are back to square one.

If you're short on time, at least read this. My home buying experience was THE BEST. Somehow, I managed to get the A-TEAM that everyone wishes they'd found. From my Realtors (buyer's agent), my lender, and the seller's listing agent, we were so lucky to have found this superb team of rockstars. See my other reviews for the rest of the team. When we determined that we'd be relocating out of state, I reached out to my trusted lender for a referral in our new state. Without hesitation, she referred us to Bryan Rankin of Highlands Residential Mortgage. Because our former lender has delivered for us in the past, I trusted her whole heartedly and called only Bryan. From day one, he was responsive to my every concern. And because things are never entirely easy, we had a unique need with our loan. Bryan worked through our scenario and got us pre-approved in short order. Once our offer got accepted, we started the full loan application online. I was pretty impressed with the website and the process with Bryan and with Highlands. The online form wasn't near as lengthy or painful as our past home loan applications had been. I've got to say, working with Bryan was an absolute breeze. He's a real person, focusing on his real people clients. He treats his clients like family vs. a business relationship. If I needed him, I could reach him anytime via email, phone or even text. He was with me every step of the way, including fast replies to my gazillions of onesie twosie questions. And to provide the superior experience that Highlands Residential Mortgage strives for, Bryan doesn't do all this alone. I only conversed with one other person besides Bryan, our loan processor, who was just as attentive, thorough and responsive as Bryan is. Additionally, I believe there were at least two others involved behind the scenes, including the underwriter. And hear me when I say the process was painless. From loan application, through closing, I've never had such a seamless process with a home loan. EVER. Even the underwriting process was fast and painless. Did you hear me? Fast and painless through underwriting? I know, wild right? Bryan showed up for closing with a smile and a hug. I'm so thankful we found him. He and Highlands Residential Mortgage are my Colorado go-to from here forward! Highly recommend him, and am glad to answer any questions you might have. PROS Low interest rates Fast, responsive, attentive Reliable Each deliverable provided ahead of scheduled deadlines New construction, existing homes, and home improvement loans Simple, online portal for application and all signatures, etc. Friendly and treats you like family CONS Nada!