Mortgage

took a long time at the teller as he couldn't understand ENGLISH.. i could barely understand what he was saying.i had to repeat my self at least 4 times with every question..won't be going back.2 min at the teller turned into 15 min..please hire english speaking canadians

Wiw

I thought this bank was a good one but this past few weeks I have had trouble with specifically this bank on 370 Portage. The branch manager was not sympathetic to my banking situation and kept saying I was not a victim of fraud, though I am. I am super frustrated and confused. The bank tellers did their best to help me and suggested ways I could fix my banking problems so that's the good part of this bank but the branch manager,unsure of her name, was really rude and did not want to help me at all. Instead she was very judgmental and accused me of something I didn't know was fraud. I'm 19 and have never dealt with this ever so I'm pretty confused and sad that I couldn't get ANY help from any of the RBC employees. Very disappointed and I will be opening a new account elsewhere.

.

Best bank staff I've dealt with.

Jody was excellent! She had more answers for me than my local bank and has better mortgage loan interest rates too! She started my application right away and communicated everything to me. Super efficient, dedicated and capable!

I'm using them for the 2nd time (2013 on my first home buy and now) Irene and Nancy are absolutely wonderful and make the stressful process of home buying a breeze. I would absolutely recommend them to anyone!!!!

This is a great organization to be a part of. They provide a great support system and play a significant role in shaping the mortgage and finance industry! I took my broker course with them and Jennifer was absolutely amazing! Highly recommended!

Over and beyond expectations! What great service and guidance! Would strongly recommend!

extremely rude people.