Mortgage

Great place to bank

The most Friendly and Helpful Bank

We purchased a home with the help of prime lending, Brian Parker. He was super helpful and very professional. Got us a mortgage rate and terms way better than the banks.

Ryan was wonderful to work with. He was there every step of the way to make things go as smooth as possible! He made first time home buying a breeze for me! Definitely recommend to any and all home buyers

Jack is courteous, knowledgable and works hard to find the type of properties interested in. A great guy to work with.

Beware of using Atlantic Coast as your lender. Our mortgage agent, Paul James, did everything he could to sabotage the lending process. He promised from day one that he could meet a specific deadline however then later stated that he never made that promise however my wife, the realtor, and the builder were all there during that meeting and he had to be reminded that there were witnesses to what he had promised. Paul James and Atlantic Coast then tried everything they could to again postpone the date of our closing. They told us that I needed a paystub from my new job in order to close and that it would postpone our closing date. When I told them that I could get them a paystub in time for our original closing date they had no excuse to continue to postpone the closing however still stated sorry that they were still not going to meet the date that they had promised. I then had to get the realtor and builder involved to make them accountable and they then they decided that they could close by the date they promised. I would call Paul James and he would not call me back for several days. Several times he would text either my wife or myself after 930 pm or even 10 pm stating "I am ok to talk now." That was his way of "returning our calls." I had to contact the administrators and the underwriters at Atlantic Coast directly to get anything done. I had to make sure Paul James was accountable for all his actions. I basically had to babysit him at all times. The week before closing and getting the closing documents from this company was next to impossible. We told them a week in advance that the closing costs they gave us were incorrect however they did not resolve the issue and when we went to closing the closing costs were not correct. I ended up at that point dealing with Jim Rogers who was above Paul James as Paul James was not permitted to take part in the day of closing and Jim was the person that would be contacted for anything we needed on the day of closing. Jim was less than helpful. Jim basically told me on the day of closing that there was nothing he could do about the closing cost numbers and I told him that we had been trying to get the numbers corrected for a whole week but we did not get any response from Atlantic Coast. I basically told Jim that I would be writing this review and Jim laughed that off. Luckily the builder decided to make things right and make some adjustments so that the closing costs were what was originally promised to us from Atantic Coast. Needless to say the builder will not be using Atlantic Coast again as a preferred lender and Atlanic Coast has definitely lost a lot of future business. Please beware of doing business with Atlantic Coast.