Mortgage

I could not DISAGREE more with that review. My husband met with someone at Fairway just last week and was treated wonderfully. We could not have been happier with them, the rate was a little higher than some of the banks, that is always the case between banks and Mortgage offices, but you cannot beat the service. We will never use anyone other than Fairway from here on out. There are things they need, but nothing was "personal" and everything was done through their app, which made things so easy and fast. I would definitely recommend them to everyone!!

Considering a "reverse mortgage" (House Equity Conversion Mortgage , HECM) is confusing and a little scary. And not clearly the best choice when you have a good amount of equity in your home, do not want to sell right now, but your limited income worries you. Do you want to stay in the house forever? You don't know. You need good, reliable information. Call Maggie McConnell at The Federal Savings Bank. Initially, I contacted two of the big lenders that advertise widely. I found that because I didn't know what I didn't know, they were not going to volunteer information. By contrast, Ms. McConnell provided an educational workshop that addressed my concerns, answered them well. She did not rely on my ignorance (as I suspected the big national lenders did) to secure my commitment. She was clear about the pros and cons. I commend Ms. McConnell and The Federal Savings Bank without hesitation. She will not do a "hard sell" and will support you through the process.

The whole loan process was easy. Patrick and his team were on top of everything. Stellar customer service. Always had a respond from Patrick or his team within minutes.

We have bought and sold many homes, and working with Shayla and her team has been THE BEST homebuying experience we have ever had. From start to finish we have been so impressed by the organization, communication, and total professionalism! We were informed every step of the way and heard from them every week. This team knows what they are doing and the process was seamless. We will recommend Shayla to everyone we know looking to buy or refinance. 5 star service!!! Thank you Shayla, Lynne, Kris and Jessica we cannot express how thankful we are that you were on our team!

Long waits & bad customer service. They put my deposit in my checking instead of my savings when I had already asked them three or four times to put it in my savings.

Working with Todd and his team was a great experience

Jorge and his team are extremely easy to work with and treat people very well. I have used them several times and am always 100% satisfied with the entire process. I highly recommend this team to anyone who is looking in the Reno area!