Mortgage

Worst bank, going to woodforest.

Slow, unorganized and rude!

I have worked with Lee Hardin at Good Mortgage for both of my home loans. He is quick to respond and is very helpful through what can be a stressful process. Lee even replied to me when needed after hours and on weekends due to closing changes. I highly recommend Lee; I have referred friends and family to him knowing they are in the best hands.

Charged me a $7 fee to cash a check written by one of their own customers.

Christopher Taylor - North Carolina Branch Hello, I was supposed to close on a house on 12/21/2017. I went to the attorneys office to close, and was told by Chris Taylor, come back @ 2. We have some paperwork to finish up. At 2, I was told 4. At 4, I was told to wait for a call the following day, and that we would still be closing, but they ran into some issues with the PMI company. After taking 2 days off of work, without pay, to close on my house, I was informed that they "just found out" the PMI company could not insure that much acreage. So now I am starting from scratch with another company. After waiting for a response from Chris for almost 4 weeks, I'm told that there's nothing he can do, no type of refund for any of the fees that have been incurred etc. this is absolutely unacceptable and I will NEVER recommend this company to anyone, again. I was told if I choose to refinance with them, or purchase a different house, they would pay for the appraisal and contribute towards closing fees. I will never use this company, so I feel as if this company should cover the cost of the appraisal that I have now had to pay for TWICE. But Chris informed me, that no, they can't do that and to have a nice day. This place is a joke.

Best service ever !!! Michael Montalvo 👍🏻👍🏻 friendly, bilingual and makes you feel that you matter so happy 100% !!!