Mortgage

Jeremy was not able to offer me the same offer as online on a business checking account. He said If I do it in the bank I will have to get the credit card as well, which is a lie. Jeremy kept insisting on me opening a business checking account along with a credit card to get the same offer. I end up leaving and will go to another branch.

Deceptive Business Practices: I recently returned from a business trip with 43000 Czech Koruna (cash) in expense reimbursement. Only a few local banks will work with this currency, so I found a friend with a Suntrust account to exchange this money for me at this branch. They told him there would be a $10 fee. What they DID NOT tell him (in small print at the bottom of the form) was that they were reducing the daily exchange rate by approximately 8%, so the actual cost of the currency exchange was more like $170, not $10. Now why wouldn't a branch bank that is actually set up to serve its customers just tell them that there was an 8-9% currency exchange fee that was going to cost them $170 out of the total exchange of $1960? Because they engage in deceptive business practices and try to pull a fast one over their customer's eyes, that's why. This is exactly what shady exchange counters do at airports, and surprise, it's what this so-called "reputable" bank does as well. It's a total ripoff and not something you would expect from a branch bank that needs local customers to stay in business. If you are looking for a local bank, I would strongly encourage you to avoid SunTrust, who obviously can't be "trusted" to do the right thing for its customers. They would rather rip you off with small print just because they can. Shame on SunTrust and their deceptive business practices.

The banker is a liar, and when I go to save money take 3300. But I did not pay attention to the time less 200. Will not be used again

It was a great experience,Exceeded our expectations!I would highly recommend DAVID WOOD!

Very friendly!

I just wish they were open on Saturdays..