Mortgage

Don't fall for the bonus new account offer - this bank is a trap where you end up losing money just by banking with them. If people actually read reviews of banks, HSBC would have no customers except for the desperate. Customer service is ineffective unless you're ultra rich, extremely long waits, disorganized phone centre that send you on wild goose chases, unhelpful and rude tellers - the list goes on! Their technology is stuck in the ancient past, causing more headache than ease when trying to deposit money. Imagine a bank that makes deposits difficult! Fees are already expensive and going UP November 2017. I can't imagine how I lasted 10 years with this nightmare of a bank. Switching was the best thing I've done. Seriously, RUN from this bank.

Alex Shein is a very professional mortgage expert, he has an experience to achieve a best possible result in matching client's needs. In addition to his well developed industry network and ability to evaluate different options to satisfy the client, Alex is an easy-going person to work with on a personal level. I consider myself extremely lucky I met him and highly recommend contracting his services without hesitation.

Ryan Cooper was referred to me by a friend, and I have to say that I was so thankful that he did. After I was originally turned down by my own bank for a mortgage, Ryan was able to get me a mortgage with a great lender at a incredible rate. I would highly recommend Ryan to anyone looking for a mortgage as he gets the job done quickly and with little stress.

I feel very fortunate that when I got my first mortgage a friend turned me on to Sergio at One Stop. Since then I have been able to easily renew twice with Sergio's help. I know that I got the best rate possible and the process was super simple. I can't imagine doing my mortgage through anyone else!

I have been working with Janice Lee for the last 5 years and cannot thank her enough for her dedication to ensuring that I not only received the best rate but was approved after starting my own business. Janice is responsive, friendly and caring. She doesn't treat you like a client but a friend. I highly recommend Janice Lee and, not only have gone back for subsequent mortgage needs but will also continue to do so for a very long time. Thank you so much Janice. We owe you so much for helping us secure a loan on our dream home. Best, Nuno