Mortgage

Jason Holter and his team give the type of customer service that gives a sense of relief. Relief in knowing that your best interests are being protected. Relief that you are in the best hands available. Relief that you aren't just another file in their business, but a person needing guidance. Relief that there will always be stellar communication from Jason's team. Relief that they will do everything in their power to be sure no surprises pop up at closing. I absolutely recommend them!!!

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If you want to hassle with this people to get a loan, and receive very unprofessional service. This is the place, talk to Lisa or Adam

I am a first time home buyer and I didn't know what I was getting into. I put an offer in on a home and wasn't prepared for it to be accepted; however it was and I needed to initiate the loan process with pre-approval imidiately, as I only had about 30 days to close. After meeting with several brokers and lenders, I decided to go forward with Richard and Alliance Mortgage Group because of their fast responses and willingness to explain the details of of the process which I was new to. Richard was readily available to answer questions when I had them. He provided me with continuous updates as the process went on. Richard's professionalism and willingness to communicate made me feel extremely comfortable in the home buying process. Alliance was able to close a week earlier then expected and I am now a Homeowner. Thank you Richard for making the process as seamless as possible and enjoyable for a first time home buyer.

Poor communication and unnecessary delays! When you are told they can process things within one month, don't believe it! The first time I used Gateway was a real learning experience about how much documentation is necessary - so when I wanted to refinance I decided that going back through Gateway would simplify the process. For example, since I already have my home insurance paid through the escrow account by Gateway, Gateway should already know who my insurer is, right? But at the last minute they said they couldn't verify it, and this cost additional days of delays. Overall I do recommend Gateway, but expect it to take closer to two months, and expect to be exasperated by the whole experience.