Mortgage

Clients and myself are beyond happy with Camilo’s services and his team’s. They were fantastic to work with. They make the impossible, possible for my client! Looking forward to working with him again!

Great people

Pretty good bank.

Only go if you have half an hour to spare waiting to talk to a teller. Not only that, but some crazy lady was ranting about god to other customers and the staff at RBC didn't lift a finger. Open longer than other RBCs near my work but will be avoiding coming here in the future.

Worst customer service, rude and helpless staff

Worst bank. 👎

I had a horrible customer service experience at this location on Friday October 6th at around 4pm. After the teller couldn't help me with my deposit of over $10,000 I politely requested to speak with their branch manager. I could see the branch manager sitting in one of their glass offices and I could also see her talking to the teller who went to call her out for me. After waiting for 15 minutes she finally came out to 'help me'. She was not even looking at me when talking to me and it felt like she just wanted to brush me off. I told her calmly that the service I was receiving was either a poor quality or she was simply being inconsiderate and maybe I should switch to CIBC or TD. She replied saying "yes you should go to another bank". I have 3 business accounts with that location and one personal account. I have deposited over a few hundred thousand dollars in these accounts combined in last couple of years. I am considering closing all my accounts. I found the branch manager to be rude and extremely unprofessional. Unbelievable! I was very dissatisfied with the treatment I received at this branch so I drove to the other RBC branch on 6th and 6th. There I was received with professionalism and quality customer service and did my banking.

I always need change for my business, but they are always short on something! Haha but overall friendly people and pretty local.

Never have I ever had to wait so long and EVERY SINGLE TIME I COME TO THIS LOCATION .... There is often 2-3 tellers on max at a time when there is over 15 booth. 3 people in the line with me now have officially decided to close they're accounts as this happens to them all to often as well. You guys need to get your stuff togwther as your losing clients daily together

When it comes to dealing with finance, you definitely want experience and knowledge on your side - there are certainly a lot of mortgage brokers out there, but Erica Cusumano at this office has the experience dealing with many banks in lots of markets, knowledge of what's available and what's coming, and she most importantly is on your side during what can be a stressful and potentially unpredictable moment in your life.

Only one bag to Torronto with AC, humm!

Has drive thru

This locations seems clean and classy unlike some more sketchy locations. I like to get money and make deposits at this place because feels safe and parking on the street is convenient.

manager is unfriendly

Their interests lie in corporate accounts, not individual. Poor customer retention.