Mortgage

I think this has been the worst experience with a bank ever i have contacted these same bank multiple times and they said o we will get back to you well this is day for after me contacting you 4 days in a row to just see were i stand on a home loan i gave them all my info for the house i wanted ect all the information they need they have still no contact with me yet i bank with these people checking savings ect well i am done these people suck i am closing all accounts i suggest any othere bank if i was you reading this they should give me a home loan no qwestions asked no credit check nothing to make up for this bull but its ok i will get my loan else were to whom reads this you wete warned ................................ps FTP

Tremaine and William Johns are fantastic! Love this bank!

The service is superb. Although, there is one douche-bag male manager who I walked by twice and he didn't say hello/introduce himself, , the female staff though, all wonderful employees.

I have been a customer with this SunTrust branch (501 Maple Ave W) for over 15 years. The service and account care that my wife and I have received has been outstanding. The staff is both knowledgeable and always helpful. In particular, manager Jeanne Nguyen has been exceptionally supportive of all of our banking needs and is someone we always seek out to help us manage our banking needs and successfully resolve our problems.

the bank mishandled my last deposit. the deposit was delayed over a week. 10 days later the deposit slip was returned to me in an envelope from fairfax county regional park authority. apparently they sent it to a different customer. when contacting the bank i got the run around and failure to acknowledge fault. i guess mishandling customers money is standard procedure at Suntrust.

Had 3 small deposits and they would not let me use one of their two drive throughs even though there was no one behind me waiting. They said it was for express transactions only. Manager made me come inside.

The store manager Ghada Hama is very unprofessional. Treating customer in a rude way. Very alarming the way she treat customers. The way she talk is so loud that everyone in the line is looking at her like what is going on. Please avoid this location unless you want to be treated very badly. Her team even are not happy over.

Decades... knowing Mrs Lin Chien... Buy sell buy and another attempt to buy land. The whole team never letted us down and saved us from troubles. If it's housing... We only can think of them.